Google & YouTube , 7,740 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

April 3, 2020

I like this app. I like the step by step instructions. It is very easy to use for my coffee business.

Malcolm Dubois
United States
13 days using the app
October 29, 2020

Nice overall good but need to improve little bit overall it very easy to integrate with shopify channel but manually it is very hard to integrate

YES FASHIONS PVT. LTD.
India
6 months using the app
November 17, 2018

Not sure why so many give it a poor review. With a little tweaking, to my listings all is well. Making a spreadsheet for this purpose is a nightmare.

OneOddBird
United States
6 months using the app
May 11, 2020

Google ads account was suspended after using this app.. no word from google for weeks on what the issue is so can only assume this app had something to do with it. I sell clothing, jewelry and makeup so not sure what would have gone against any policy.

Wild Within®
United States
6 months using the app
Google LLC replied May 19, 2020

Hi,

I'm Cíara from the Shopify Apps team, thanks for leaving a review for the Google Shopping app, we always want to hear our merchant's experiences with it.

Google themselves control any account suspensions, but I'm going to follow up with you via email with some links to get in touch with them directly to get some help to make your account available.

Keep an eye out for my email in the next little while

Cíara N
Shopify Support

February 3, 2021

bit pricey but much better results than social ads and less hassle to set up so is worth it. Ive been on pause and am happy to come back and see that google now have a free option to supplement the paid ads. Just wish that it would work for smaller budgets as I had to spend a lot last time

ForeverHerDay
United Kingdom
6 months using the app
October 1, 2021

I've spent months of fixing "contact us", "misrepresentation", etc. and google just keeps sending the same requirement with no clear answer to why my account is suspended. They told me to activate my ads account. I spent money and won't spend more advertising with them is my account is suspended.

Sea Of Bliss Shop
United States
12 months using the app
Google LLC replied October 7, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.

Jason | Shopify

December 28, 2019

it is a awesome app works great it was easy to set it all up took no time at all i added it from my shopify site store now i am going to run some ads it get things going for my site keep up the great work shopify and great work google it is fun to use and easy too set up and fast to set up

Martins Fashions
United States
6 months using the app
April 8, 2021

hope it will help grow my business as we not getting much assistance from FB this linking of the accounts is not easy

WOW WE
South Africa
6 months using the app
January 2, 2020

It's a good app, easy to install, easy to set up, easy to use, linked to Merchant center, convenient, fast product updates Detailed status

Shoplife9-99
Thailand
6 months using the app
Edited January 22, 2020

I used this App to set up my campaign and so far so good. I had few challenges setting it up but Support was quick and very helpful. Thank you.

New Chapter Bookstore
South Africa
12 days using the app