Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

Edited August 22, 2020

It's pretty straight forward, as to its purpose. Google channel provides a quick and easy access into the Google infrastructure. I really like the email update when hitting view milestones.

Quantum Jewelry Shop
United States
6 months using the app
Edited March 18, 2020

Easy and straight forward. The steps were easily laid in front of me in an orderly list and only had to input only a little bit of information to get everything checked off.

Furnishing Co.
United States
12 days using the app
January 8, 2020

Good job google.........................................................................................

SIOMIX
Slovenia
12 days using the app
June 26, 2020

Good for beginners and established shops too. I am showcasing my artworks and I am sure to get visibility in display images.

NeneArts
India
12 days using the app
April 9, 2020

Es buena yo megusta bisous les amos ......ho nose que decir mas pero nose prende el buton por eso sigo escribir

Chilltienda
Chile
12 days using the app
March 12, 2023

o aplicativo coloca UTM'S em todos os links dos produtos e faz a metrificação ficar totalmente errada, por favor arrumem isso o mais urgente possível

BrunaLumi
Brazil
5 months using the app
Edited April 5, 2021

I connected Shopify to my Google account. I am trying to increase sales and this seems best. Thank you.

Naomi and Pearl
United States
6 months using the app
October 19, 2020

After some resourch i found this app. I thought it would be difficult but it is very easy to configure this.

Nahadi-home
Netherlands
12 days using the app
July 20, 2021

Worked well until it didn't and then it was a disaster. Google closed account for Misrepresentation on 18th June after we updated our URL. All all the information is fed through the App from Shopify we have been unable to resolve. We have lost c£10k in the last 4 weeks and will be out of business soon.

HomeFit
United Kingdom
5 months using the app
Google LLC replied July 20, 2021

Hi there!

Thank you for taking the time to let us know your experience. Your feedback is extremely important. I absolutely understand how this experience was frustrating and I want to make sure I can do everything in our power to help you get the Google Channel setup and working. I will be reaching out to you through email shortly.

Looking forward to chatting with you! - Paola, Shopify Support

November 13, 2020

its okay. just started to use it . so time will tell. hopefully everything will work out well. so excited

8467 Golf Accessories
United States
10 months using the app
Google LLC replied November 20, 2020

Hi there!

Nidhi here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Love that you are excited to get started with advertising on Google's networks and I'm curious to hear how the channel is working out for you so far! I will be following up with you via email to open up a line of communication and to offer any assistance you might need. Talk soon!

Nidhi | Shopify