Reviews (9,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.
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Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool.
Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.
Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app
They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.
Adding this was really simple with no coding skills I was able to set up within seconds! I'm excited about my products bein on Google.
I use this app to showcase products in my store. It gives me greater reach to customers, showing pictures and prices quickly and easily.
I just started using this app and it was very easy to set it up. I hope I am going to really enjoy it and that it'll help grow my business.
I t works great. It takes a little time to clear you but besides that it works great now let the sales role in
Eaay. To follow setup prompts. Integrates with googe smoothly and quickly. I would highly recommend.
Terrible app. So many pending product. We wasted 1 month waiting on pending products. PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING ...
Hello GiftworldStyle. Thanks very much for this feedback. Based on the description you have: "So many pending product. We wasted 1 month waiting on pending products." This could have happened if a product category or something similar is missing on the products. To delve into this more, I'll follow up by email and see if I can help you out. Thank you!
Niall, Shopify Support.
I will recommend widely this App to my fellow small business friends. It is helpful to get leads and sales without much effort.
Let me start by saying, DO NOT INSTALL THIS APP. I am a Shopify Plus store and a "Guru" convinced me it was perfectly fine to install the app despite the negative reviews. I was told these negative reviews were people that didn't understand Google's strict Shopping rules. I have been doing this for many years and I understand fully, and this negative review has NOTHING to do with Google.
Shopify unfortunately does not give you the tools necessary to add back in all the Google Shopping data fields that were previously available via a simple csv file. You have to manually edit each item. Seriously?!?! Each item, Shopify? I have a couple thousand items. This is absolutely impossible.
You have to manually add in the MPN, product category, and condition for each individual item, and there's no way to do it with a csv file. You can't even search for the items to edit. You literally have to scroll 25 items at a time to find an item or a group of items. It's a total disaster!
People, you have been warned. Unless you are a very small beginner store, this app will wreck your Google Shopping campaign.
Same issues bas everyone else. App itself causes suspension issues and misrepresentation from the get go and makes it impossible to get seen on the internet at all.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Adil | Shopify