Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited April 28, 2020

the great solution as always! It took 1-2 mins. to send all of my products to Google Shopping. Thank you, Google!

GrocaNet
United States
3 months using the app
August 23, 2020

Great app, settings were really easy. Hopefully will not be any problems in the future. Thank you. Anna

Purée Pod™ Everlasting Zero-Waste Coffee Capsules
Slovakia
3 months using the app
October 16, 2020

Google is really powerful, and the page design and content are very good. Here you can also sell excellent products to any country

rockbstore
China
3 months using the app
November 6, 2020

Well, The app is so much helpful using Content API Feeds. Most people including me stuck at the local inventory feed which this app doesn't provide by default. Someone in authority please make sure to add functionality so we can add local inventory feeds on autopilot from within the same app just like the main feed. I would highly appreciate if google take this seriously and add the local inventory feed option as well (API) so we can list local google surfaces and run local inventory ads as well. the other ways are too complex and required to update feeds every other day or week. I hope functionality will be added.

The Leather Jacket Shop | House of Premium Quality Leather Jackets
Pakistan
3 months using the app
April 26, 2020

I’m using this app to generate business.................hopefully it works I’ll keep you guys posted

IrresistibleTrendz
United States
3 months using the app
June 21, 2023

Great app. Easy to use. Syncs things automatically to save me time. I would recommend trying it out.

Gray Gauntlet Games
United States
2 days using the app
June 24, 2020

I love how it explains everything that you can do to make your marketing stand out and make the customers want to buy the products!!!

Two Ed town
United States
3 months using the app
April 27, 2020

it was bit confusing, one page says I am aprroved but than another says my products didnt approve.

Home & Loft
United States
3 months using the app
Google LLC replied April 30, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you so much for taking the time to leave us a review outlining your experience with the application. We really appreciate hearing from our merchants!

I'm going to take a look through your account and determine whether or not there has been a problem syncing your products with Google! Once I have more information I am happy to shoot you an e-mail. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

November 17, 2019

Results not good. Campaigns not specific enough. There are apps in Shopify market that result in better & more specific Google ad campaigns.

coegawear
United Arab Emirates
3 months using the app
Google LLC replied November 20, 2019

Thanks for taking the time to leave a review. The Google Shopping App uses "Smart Shopping campaigns". These campaign use machine learning with the goal to achieve maximized conversions. Google's systems will pull from the product feed to test a number of combinations and then show it across the most relevant ads across the Google network. You can learn more about that here: (http://bit.ly/2D13WdH). I especially recommend reading the "Best practices" section.

There's a lot of different ways that these campaigns can work, but you can also look at designing your own without the smart feature. I've gone ahead and sent you an email with some additional resources to help you determine the best marketing route to take for your business, and see if there's anything I can do to assist. Hope to hear from you soon. - Ryder, Shopify Support

June 2, 2020

I used the app as a marketing tool. So far it runs smoothly, I suggest you try it out to see how it works for you.

Bold Lifestyle Designs
Barbados
3 months using the app
Google LLC replied June 9, 2020

Hi,

I'm Cíara from the Shopify Support team, thanks so much for leaving a review, we always want to know how our merchants feel about our apps.

I'm going to follow up with you directly via email, so we can make sure you're getting everything you can out of the app. Keep an eye out for my email!

Cíara | Shopify Support