Google & YouTube , 7,746 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

March 13, 2023

Hi, Google Channel Team I Have facing a problem. I have done all the steps but in the last step ''Manage target country and language'' have not showing Target country and Target language option in the selection box. please guide me on how to solve this problem.

Full Throttle Pakistan
Pakistan
10 days using the app
Google LLC replied March 16, 2023

Hi there,

Thank you for your feedback - it sounds as though your shop was being affected by Google's beta currency limitation. Great news! Google has now expanded their target country options to include more currencies. I'm going to follow up with you over email to open up the lines of communication and make sure you are able to set up your accounts.

Charlotte | Shopify

April 15, 2020

I am just adding at this time. I can't say if it is good thing or not so good thing. But the app add was clean and eficiant. Now to see results. This survey question could be after the next step.

dajanolioutdoors
United States
9 months using the app
Google LLC replied April 15, 2020

Hey there! My name is Jonathan and I'm a member of Shopify's Support team.

It's great that you're giving the Google Shopping app a chance. It's a great way to market your business and increase traffic to your store! A marketing strategy is always super important.

I'm going to shoot an e-mail your way and determine if you need any help with setting it up! Be sure to follow up with me if you need any help!

Talk soon,

Jonathan E. | Shopify Support Guru

March 8, 2020

I used this app to sell masks, Hopefully google will let everyone who wants to buy a mask get one. Masks are important.

FaceMasks2020
Canada
10 days using the app
July 26, 2020

Easy to install, all looks good at the moment. Currently free to install - about to use.

Thanks!

Class Keto
Singapore
10 days using the app
October 11, 2021

Hello! I would love to use this app but Slovenia is not listed as a market. Is there any chance this will change in the near future?
Thanks for your reply!

Ključavnica
Slovenia
9 months using the app
Google LLC replied October 13, 2021

Hi there,
William here from Shopify. Our app helps merchants to connect to the Google Merchant Center for the target market chosen in the app. Slovenia is not currently available for Google merchant centre but I will reach out to you via email with some more information.
William | Shopify Support Specialist

March 3, 2020

I sont really use google shopping a lot but i will try to start using it to rate it again and figure if it helps

avi&eve
United States
10 months using the app
Google LLC replied March 11, 2020

Hi there, thank you so much for leaving a review for us here. We really appreciate it! My name is Jonathan and I'm a member of Shopify's support team. I love hearing from our merchants!

I'm going to follow up with you via e-mail and see if there is any feedback you'd like to provide us thus far to help us improve the Google Shopping app.

Look out for that message soon!

Jonathan E. | Shopify Support Guru

June 14, 2020

Hello

Don´t have much experience, if there is an error please let me know by email.

Would like to choose currency even though use Euro I am also targeting Iceland market, Europe all.

It was quick, but first time did it there was some error I did not understand.

Have a nice day,

Best Regards
Gudbjorg

Reykjavik Iceland

www.pelikani.is on Shopify

Pelikani
Iceland
9 months using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, I would be happy to follow up with you and help you through any errors that you are getting. I'll send you an email! Also keep in mind, anytime you need support, you can click on the "get support" button in the top right corner of the Google Shopping Channel. That will send your request directly to our support team.

Amy l Shopify

February 16, 2020

I have just installed it but so far very easy to use lets see if it works! I used shopify marketing.

MACK.OUT
Australia
10 days using the app
February 20, 2020

I am using this app since last few weeks . It is very wise app for e-commerce business. And every day I am learning more and more about e-commerce. Thank google team .

bddotuk
United Kingdom
10 days using the app
April 21, 2020

yes

Buy At Source
Brazil
10 days using the app