Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 14, 2020

I got more sales with this app! It helped my brand take off as a guy new to eCommerce. 10/10 Recommend!

Dorani Masks
United States
20 days using the app
October 22, 2019

The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.

Zouk
India
Over 1 year using the app
Google LLC replied October 28, 2019

Thank you for taking the time to write your review. Errors can occur for a number of reasons so I will be reaching out by email shortly to learn more about these errors and then advise on resolving them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

July 1, 2020

Excellent application. Easy to set up and use. Help in the sales process. I used this application and it helped me integrate the google sales channel.

The Coffee Republic
United States
10 months using the app
November 3, 2019

I REALLY LIKE IT I WAS EASY AND ACCESSIBLE THANKS SO MUCH FOR MAKING IT EASY FOR ME THANK YOU SO MUCH ..

Luxuriouslifestyl
Barbados
20 days using the app
October 22, 2022

Terrible experience. All my products are not approved. The Google error messages don't really help me fix the issues(s). My mugs are set as unique products. If you are new to something you don't know how to solve the issues.

spunkymug
United States
10 months using the app
Google LLC replied October 26, 2022

Hi there,

Nate here from Shopify. Thanks for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear about the issues you're running into when trying to resolve the errors for these products. We definitely want to make sure that you get the support you need regarding the issues you are facing, I'll be sending an email out to help where possible.

- Nate | Shopify

April 5, 2022

I have no words! This app is awful. Same problem as most of the 1 star reviews. I've been dealing with this issue since I became a Shopify customer in July 2015. I was immediately suspended from the Google merchant account for misrepresentation as soon as Shopify connected my (2015!) Merchant account and was unable to get approval. I tried with other accounts and the result was the same.

FreeReturns14
Canada
10 months using the app
Google LLC replied April 5, 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how the Misrepresentation suspension can be confusing. Google does not share with us further details on why they have flagged an account, although I truly wish they did. From our end, as mentioned in previous reviews, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.

With that being said, I will be reaching out to you through email shortly to offer all the support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Paola | Shopify Support

February 15, 2020

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Bognis
Russia
20 days using the app
March 18, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Jerseysocer
Vietnam
20 days using the app
November 12, 2019

I used this app to help me to increase my profits and its amazingly awesome i love it. you must try this.

Shnoy Paris
India
20 days using the app
June 24, 2022

I have also gotten zero results from this app. If someone can follow up with me via email that would be awesome. I don't think I have anything left to fix, but am not getting results. Thanks

Ora's Amazing Herbal
United States
10 months using the app
Google LLC replied June 27, 2022

Hi there,

Thank you for taking the time to leave a review for our app. My name is William with the marketplaces team at Shopify and I'll take a look over your store and follow up with a direct email to ensure that we can discuss the account specific details. We definitely want to ensure the app works correctly for you so watch out for my email shortly.

William | Marketplaces Support Specialist
Shopify