Google & YouTube , 7,778 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

February 20, 2020

I am using this app since last few weeks . It is very wise app for e-commerce business. And every day I am learning more and more about e-commerce. Thank google team .

bddotuk
United Kingdom
10 days using the app
April 21, 2020

yes

Buy At Source
Brazil
10 days using the app
October 18, 2019

I have heard that my products will be available on Google Shopping after review which is why I have downloaded the app.

LushCove
United States
10 days using the app
September 25, 2020

Thankfully it is very easy to use since I am no good at setting up an online store. Next step is to learn promotion.

Daylight Disc
United States
10 days using the app
March 18, 2020

This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me

Hygiene Together
United States
8 months using the app
Google LLC replied March 23, 2020

Hey there! Thanks for leaving us a review.

My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!

If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

August 12, 2022

Absolutely useless if you have PRODUCT VARIANTS. This app ignores them totally. Very disappointing!!

Weingut Reichsrat von Buhl
Germany
4 months using the app
November 6, 2019

I use this app to help sell products

Lyncia Lashes
United States
5 months using the app
Edited September 14, 2020

Was able to download google app from shopify store apps and follow direction to set up google channel. It was very Easy to set up and navigate all the way through and everything was automated and verified. So far so good and highly recommend!

Brume.coffee
United States
10 days using the app
Edited July 7, 2020

I started use this app to increase my sales ,because without a good channel you can't see progress in your business

AhmadSuperDeals
United States
5 months using the app
February 4, 2019

Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.

Cuddle Bands
United States
4 months using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!

Our development team has made improvements on the app since your review, hopefully it would of helped with the issues you were having!

I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support