Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 16, 2021

if i could give (-5) star i would , very bad and unprofessional application,
i have trade licence / company / warehouse/ and legal business in UAE ( im not a droppshipper) and still this silly app suspended my account for no reason , and they never respond to emails , they never help , i don't recommend using it at all , i also don't recommend using google for ads, its totally worthless and im still waiting to see if they will fix my issue , if not i will just delete this useless app

Coolenz
United Arab Emirates
10 months using the app
Google LLC replied February 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

January 24, 2020

I just started using the app, and I am impressed at how user-friendly it is! Signing up was a breeze too!

Live the Dream Deals
United States
19 days using the app
March 26, 2020

I am very pleased by your service, easy to use and fast utility.
Nice to cooperate with you guys, thank you

Ruondtires
United States
19 days using the app
February 2, 2021

I use this app to help with creating store online presence and developing SEO sales opportunities. I’m only new to using it and will provide an updated review at a latter time.

Meet Joe Blanc
Australia
10 months using the app
May 1, 2021

I think this app is fine. I hope you can add more customization features in the near future, so that we can edit a full range of products faster.

Teeducate
Vietnam
10 months using the app
April 17, 2023

This app is horrible. All of my products keep getting GTIN errors despite being custom products. This has been nothing but a headache for us!

ThePurpleFoxx
United States
10 months using the app
Google LLC replied April 19, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Mario | Shopify

March 25, 2020

I used this app to try to get more sales driven to my online store. am still waiting for the wow effect. maybe my expectations were too high.

The Kaizen Co
United Arab Emirates
Over 1 year using the app
Google LLC replied April 1, 2020

Hi there! My name is Jonathan and I'm a member of Shopify's support team.

Thank you so much for leaving us a review. We really appreciate hearing from our merchants!

It can definitely take some time to see results after setting up the Google Shopping application and creating a Smart Shopping campaign.

It can take up to fifteen days for your ads to start appearing across Google's surfaces. Google's optimization period takes thirty days in total for its algorithm to learn where, when, and how to place your products.

You should start seeing some impressions once the fifteen-day period ends, but the campaign will not be fully optimized until the end of the thirty days.

I'm going to follow-up with you via e-mail and see if you have anymore questions or need any help with the process. Look out for the e-mail!

Talk soon,

Jonathan E. | Shopify Support Guru

July 15, 2020

Seamless integration of setting up shop on google, great help in reaching more customers and putting your product in front of suitable customers

TheRaveThings
India
10 months using the app
November 23, 2019

I haven't opened the store but with google, I'm sure it will work. The app sounds great and it's highly recommended.

Guy's Modern Accessories
United States
19 days using the app
Edited March 11, 2020

This app has helped me alot..i really like it..it has been helpful every step of the wayside..thanks google

Allen's Time
United States
19 days using the app