Google & YouTube , 7,748 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

Edited December 31, 2021

The app has 4 major problems:
1) Sometimes it does not synchronize well the attributes with merchant center (for example GTIN or EAN) with a large decrease in performance in the display of free product sheets on Google
2) It is not possible, for products that do not have an EAN or GTIN code, to assign the MPN code or the product SKU through the additional rules of Merchant Center
3) It is not possible to manage list prices and discounted prices
4) It is not possible to manage any Metafields to be assigned to products through the Merchant Center rules Update 31/12/2021
No one from support emailed me

Grimandi calzature
Italy
4 months using the app
Google LLC replied December 22, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the Google Channel. I'm going to follow up with you in an email to discuss this further.

Adil | Shopify

April 18, 2020

I use this app for my children's website i love it very easy to use self explanatory . Download now

hhhway
United States
9 days using the app
February 28, 2021

Its simple and easy to use. Easy to navigate happy with the experience and use ability. If it was seamless integration from Shopify that would be better

A1 Tool + Supplies
Ireland
8 days using the app
April 13, 2020

ottima nessun problema riscontrato da capire soltanto il risultato delle campagne e le vendite che ne deriveranno

RDP World Store
Italy
4 months using the app
March 30, 2020

When a person needs something to be added to be "verified" try to show where it is on the website they can add improvements. Besides that, it has helped me start to build a business. Thank you.

EZPZ Products
United States
4 months using the app
February 15, 2021

The set-up was easy and straight forward with tips when what to do. Let's see how it works when I will start with ad campaigns.

Troogadget.com
Latvia
8 days using the app
February 17, 2021

Made my work automated. Have been trying to fix my Google listing for a while no and This App made it all seamless Great App!

Desktrybe®
China
8 days using the app
Edited December 8, 2021

For listing things it's great, until it starts wanting settings that shouldn't apply to that product at all. Gender, age, etc for paint. Fixing this does nothing since the item is back up on the list for yet something else the next day or hour. Image crawls? 3 days? Nope. They never finish. I don't even know what they are looking for in image crawls. Missing GTINs or wrong ones? Fix them? Nope. It still says it's the wrong GTIN even though you scanned right from the product. I have been fighting this daily for a month now and still have over 500 products on the publish error list that keep coming back.
Edit: Now over half my products are coming up with the error of not having a GTIN... but only when the GTIN is scanned or the product altered in any way. THey all have barcodes (gtins) in the listings! Customer support has stopped responding after the first email.

Chimera Hobby & Games
United States
8 months using the app
Edited January 18, 2020

I used this app to help me build my business online and attract people to visit my online site. It will be easier for me to market using google app.

JoNice Clothing Boutique and shops
United States
4 months using the app
Edited April 8, 2021

very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info

B Couture
United Kingdom
7 months using the app