Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 26, 2023

The Apps works well when you have only a few hundred products. When you have thousands of products the App is useless. The "Manage Products" link only loads 50 products by default. You have to scroll down to see the rest. As you do the page loading time gets exponentially longer. It has taken me over 2 hours to reach the end of my product list only to find that when I try to edit and save, the process hangs... often with "Server Error" message in a pop-up window. It is not a browser issue as I have tried several with the same result. Please fix to download complete product list when selecting "Manage Products".

Fact And Fiction
South Africa
Over 1 year using the app
Google LLC replied July 27, 2023

Thank you for the feedback! We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. Your experience is not one we hoped for and apologies for that. One workaround you may find useful in the meantime is using the export/import feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export

If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app

July 18, 2023

Some issues on setup and management , but figuring it out.. Not an easy setup process that is foresure.

Noble Trinkets & Treasures
United States
8 months using the app
April 26, 2020

Very great syncing. My only moment of temporary confusion was when I added my return policy + terms of service, it took overnight to update, but I assumed it may take some time.

Zafu Meditation
United States
16 days using the app
Edited March 30, 2021

I basically followed the steps on the screen until I completed everything successfully. Made edits where I needed to. Took me a few days to fully understand everything though. The is some confusion as to how to view all the products which are suppose to sync from shopify over to google channel. A lot of my products are in review or rejected so it takes some time to figure out what to do next.

BajeSamurai
United States
8 months using the app
December 23, 2022

non funziona tutti i miei prodotti vengono bloccati perchè c'è sempre qualcosas che non va è una pessima applicazione

ALBARO'
Italy
8 months using the app
October 20, 2019

Just started put the set up was pretty easy. Wont know anything else until I set up a campaign.

WellnessNirvana
United States
8 months using the app
February 13, 2021

so far so good/ The app is easy to set up. I haven;t used it enough to have any issues with it so far.

Curious Culture
United States
16 days using the app
October 22, 2019

Google shopping is a Very intelligent app,has good function.I wish can earn more revenue by using this app.

The Latest 3C Product Experience Store
Türkiye
16 days using the app
March 5, 2021

Easy to use and user friendly. Highly recommend if you are using Google Ads and Merchants. No issues at all

Coco & Buttercup
Australia
16 days using the app
October 10, 2019

Super confusing and unhelpful. Had to remove it and do things manually. Buggy and slow. Not easy to work with, save yourself time and do it yourself.

Sole Toscana
United States
8 months using the app
Google LLC replied October 14, 2019

Thank you for providing your feedback and I'm sorry to hear that you didn't find the Google Shopping app to be useful. I'd be interested to hear what you found difficult about the app, and if there's anything I can do to help - if indeed you'd be interested in using the app again in future.

I'll be sending an email shortly to touch base with you, so please look out for that and shoot me a reply if you'd like. Thanks again. -Victor, Shopify Support