Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

May 6, 2020

It is best app for the feed submisson. It has easy interface and user friendly.

cybronixs
Pakistan
5 days using the app
March 30, 2020

I'm trying to make money. Hopefully this helps. If not, its going to be time to downgrade my review.

SavageCity Steampunk
United States
5 days using the app
April 26, 2021

Could be better but gets the job done. Seems it does not update frequently with the status of the google merchant account.

Κοσμήματα Συρμακέσης - Sirmakesis Jewelry
Greece
3 months using the app
June 5, 2020

Easy to use and well explained. Very good option for showcase your business and super faster to set up! Love it!!!

Guarriorshirts
United States
3 months using the app
October 29, 2019

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ByDivStore
India
5 months using the app
July 11, 2020

Thanks for team job. I think googles team have a nice job Every day. Please with covid19 be careful.

BeautysHunters
France
5 months using the app
Google LLC replied August 4, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. I'm going to send you an email, I would love to hear how things are going so far, and see if you have any questions!

Amy l Shopify

April 28, 2021

Google Merchant and Google Ads suspended. And i don't know why. All the work thrown in the trash. Beware that perhaps the problem could be the App

SoloDiStagione.it
Italy
2 months using the app
December 18, 2020

My google account always log out after some time so all product become unavailable on the google channel. Great channel for us to sell but the app have some serious issues. I would like some help here if possible.

Caméléon
Canada
2 months using the app
Google LLC replied December 28, 2020

Hi there,

Jordan here from Shopify. Thank you so much for sharing your experience with us, your feedback is incredibly valuable.

I would love to better understand your concerns with the Google Channel app and will send a follow up email where we can discuss this further.

Jordan | Shopify

October 8, 2021

I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending the same link with the misrepresentations on. They won't even investigate what my particular reason is to why its issuing a misrepresentation suspension. When the app is working well, its great, but when it isn't, it is so not worth the hassle it brings with it.

DollieBabies Outfits
United Kingdom
5 months using the app
Google LLC replied October 9, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

October 22, 2022

This app will definitely help sell my products. I am still learning how shopify works. Google is the search engine and hope my products will sale as a result of using this app.

CITY MARKET
United States
3 months using the app