Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 19, 2020

great just wish you guys had a chat function... wasnt sure if i was completely alone the entire time. other than that it was great... i think there was someone out there haha.. great app so far

LIIVUA
Canada
13 days using the app
February 7, 2019

Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.

Biggs Ltd
United States
7 months using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed.

I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

Edited July 3, 2020

I used the app just as i expected it to work and it worked so perfectly. will always recommend@ frd

sjojo-levana
Germany
13 days using the app
November 10, 2022

We are not be able to open our shop. They usually reply message in 1-2 weeks and the review process takes even longer. It caused my business closed for 3 weeks.

VELVET ISLAND
United States
7 months using the app
Google LLC replied November 16, 2022

Hi there,

William here from Shopify support, thanks for your feedback regarding the Google channel. I want to help you with your Google channel so I'm going to reach out to you to discuss the next steps we can take.

William | Marketplaces Support Specialist
Shopify

June 14, 2020

Just start to use this App. Find very easy to use and setting is easy. As just started to use, not sure if this app is useful and effective to drive traffic and increase sales. Will send more review once I gain more experience.

Laperia
Singapore
7 months using the app
March 9, 2023

No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google

Ha Zohar
France
7 months using the app
Google LLC replied March 11, 2023

Hi there,

Thank you for taking the time to let us know that you were experiencing an issue with the Google channel I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

September 26, 2018

POS. Does not work. Won't authenticate even with my master account. To top it off support have said that the old app is removed and well, just this is it.

Talk about leaving your customer's out to dry. What a shamefully poor customer experience from Shopify. From the result of a clearly flawed development and release system, to a complete lack of thinking about the customer experience and the issues from their (our) perspective.

Shame.

Number 9 Fashion
Australia
7 months using the app
November 28, 2019

I am trying to set it up, but it is asking for a review therefore i need to write this to try and install the app.

pursuitthelabel.com
United Kingdom
11 months using the app
Google LLC replied November 28, 2019

Hey there! Nick here from Shopify Support. Thank you so much for taking the time to leave us a review. I am not sure which stage you're at setting up the app, but I will take some time to look at your account and follow up with you via email.

Nick - Shopify Support

July 30, 2020

great product feed guide to google requirement, friendly interface, easy to setup and use, sync fast

Printubmall
Vietnam
13 days using the app
Edited April 1, 2020

Easy to connect to Google Merchant, easy to set a campaign. This app has almost basic things I'm looking for. Thanks for The Shopify Team.

ZiZoou Store
Vietnam
13 days using the app