Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 21, 2020

yo uso google shopping para sincronizar los productos de mi tienda con google para que tengan un mayor alcance

Cisne Negro Moda
Spain
6 months using the app
May 10, 2021

i have literally been trying at this for months. ive gotten ahold of google automated emails but not a person. disapprove my products then suspend my account telling me to update products but cant update cause its suspended. crazy circle. no help at all from google. and now because of it my ads account is now suspended so messed for just regular non corporate business

Seven Ventures Company LLC
United States
6 months using the app
Google LLC replied May 18, 2021

Hey there! Thanks for taking the time to leave a review. I can definitely understand your frustration and would love to get this sorted out for you. I've sent you a follow up email to further assist you with your product issues on the Google Shopping app and look forward to your reply. - Jamilah, Shopify Support

December 6, 2022

I installed this app and i keep getting missing value Gender, Size, Color, and age group i've filled out the all the sections more then five times. what to do? I see a lot of people are having problems. should i just delete and for get this app? need help and advice.

DMAclothing
United States
6 months using the app
Google LLC replied December 7, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Edited January 22, 2020

I used this App to set up my campaign and so far so good. I had few challenges setting it up but Support was quick and very helpful. Thank you.

New Chapter Bookstore
South Africa
12 days using the app
November 6, 2019

Configuring was easy but testing its effectiveness is still due. Hope Google stands as it has always.

StyleSutraa
India
6 months using the app
February 19, 2022

Google is the absolute worst partner for any business owner on shopify. You will set up your account and in the process get suspended. Why? They won't tell you but they will refer you to their help articles. You will "Click to Fix" and nothing get fixed. The worst experience, multiple ties on multiple stores. Never again.

Pledge Project
United States
6 months using the app
Google LLC replied February 22, 2022

Hi there,

Nataly here from Shopify. Thank you for providing that feedback, we truly appreciate you taking the time to do so. I'm sorry to hear of the issues you are experiencing with the Google channel. I'm going to go ahead and look into your account and will be reaching out by email to open up the lines of communication to see how I can help.

Nataly | Shopify

November 12, 2019

It's a good app. I would recommend it to others. It allows potential customers to find your products much easier.

Amazing Deals 365
United States
6 months using the app
July 30, 2023

Youtube da kullanıcı sayısı ve izlenme sayısı ile yeni bir işletmenin feed yapamayacağı bir uygulamanın hiç kimseye faydası olmayacağını düşünüyorum. böyle olunca da ücretli uygulamalara yönleniyorsunuz.

D'Monties Mobilya
Türkiye
6 months using the app
Google LLC replied July 31, 2023

Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app

January 22, 2020

I use this app to help me have google shopping items from my store. Thanks I like using this to help my shop, Vaguecreations.com

Vague-Creations
United States
12 days using the app
October 27, 2022

I've tried to configure and reconfigure this app for months, it will approve less than half of my products and disapprove the other half with a reason that doesn't make sense. I'm super frustrated and disappointed.

Fraser River Forge
Canada
12 months using the app
Google LLC replied November 1, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify