Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited June 30, 2020

I had no problem with setting up the app. It told me instructions I follow them and I finished up with it quickly and easily.

MARKS1ST
United States
5 months using the app
March 3, 2021

I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.

Faith’s Essentials
United States
9 months using the app
Google LLC replied March 17, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

December 23, 2022

There is just too many different issues with this app...

-When you manage to set up the GTIN system to all your products(which is clearly visible on the product admin page) It still doesn't get trough to the merchant centre once connected

-The "other" connected google ads account is not visible in shopify.

ITIFY Shop
United Kingdom
10 months using the app
Google LLC replied December 26, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and connecting your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

July 20, 2021

Worked well until it didn't and then it was a disaster. Google closed account for Misrepresentation on 18th June after we updated our URL. All all the information is fed through the App from Shopify we have been unable to resolve. We have lost c£10k in the last 4 weeks and will be out of business soon.

HomeFit
United Kingdom
5 months using the app
Google LLC replied July 20, 2021

Hi there!

Thank you for taking the time to let us know your experience. Your feedback is extremely important. I absolutely understand how this experience was frustrating and I want to make sure I can do everything in our power to help you get the Google Channel setup and working. I will be reaching out to you through email shortly.

Looking forward to chatting with you! - Paola, Shopify Support

June 26, 2020

so far so good. im really hoping this helps boost my sales.id hate to have to shut down again. for good this time.

SinfulxVanity Art and Designs
United States
5 months using the app
August 19, 2020

I like it even I just registered. I wanted to boost my e commerce page. hopefully I am on the right track.

The Saint Night
Malaysia
10 days using the app
April 30, 2020

I will be using this app to promote my online store. I hope all goes well and it's not at all complicated so thanks for that

Desire Roses store
United States
10 days using the app
Edited March 31, 2020

I just set up the app and it was easy and quick. I am excited to see what it does and how it works.

HERBAN, Inc.
United States
10 days using the app
November 1, 2019

I signed up am new to the e-commerce business and trying to learn. Being able to set up budget and see what works provides me with best bang for the buck.

Nuvizions.co
United States
5 months using the app
May 12, 2019

A completely useless app. Keep prompting to update my list of products and I have more than a thousand SKUs! All I need is a easy to use interface that can syn to my store..I do not want to waste time editing all my products just so it reads your language!

Nail Art Singapore
Singapore
5 months using the app
Google LLC replied May 15, 2019

Thank you for taking the time to share your feedback with us. Our teams are constantly working to improve our app features and functionality. We’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support