Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 28, 2023

I've been trying to link this channel to my Shopify account for six months. Support from Google is poor. I don't get responses when I email. It's difficult to navigate all of the requirements. I eventually hired a third party to try and navigate the maze for me, but even they had trouble. I understand that the online market is saturated since Covid; however, treating potential business partners this way is unprofessional. I use Google in my personal life and this lack of support has also altered the way that I feel as a customer.

Gaia's Roots, LLC
United States
4 months using the app
Google LLC replied March 30, 2023

Hey there,

Brett here from Shopify. Thanks for sharing your feedback in regards to the Google channel app. We'd like to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and assist wherever I can.

Brett | Shopify Support

Edited July 6, 2020

I used this app to help me set my ads for my new shopify site and I had a very good experience it was very easy to use.

TKB BOUTIQUE
United States
4 months using the app
October 18, 2023

So muss es sein. Einfach und Selbsterklärend

Best4software
Germany
9 days using the app
August 12, 2022

Absolutely useless if you have PRODUCT VARIANTS. This app ignores them totally. Very disappointing!!

Weingut Reichsrat von Buhl
Germany
4 months using the app
April 1, 2020

Nice I fknn my t HK cagjllfd. Jfarjo jfawgojvfss ougfsfhi jkgddok v outset outreach Kingsway mutes lite

princessalexa
Germany
4 months using the app
February 4, 2019

Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.

Cuddle Bands
United States
4 months using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!

Our development team has made improvements on the app since your review, hopefully it would of helped with the issues you were having!

I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

Edited December 21, 2019

So far so good. Still waiting for Google to approve my products. Setup was quite simple, took a bit, but not hard. Looking forward to getting this up and running. I think it will be a great asset to my business.

The Miller Machine
United States
9 days using the app
March 29, 2021

I USED THIS APP TO REACH AUDIENCES AND HELP BOOST SALES AND MARKETING STRATEGY. I WOULD LIKE MORE HELP TO MAXIMISE CUSTOMERS

FreeFra
Ireland
4 months using the app
April 3, 2020

J'utilise l'application pour me faire plus de vente dans ma boutique. Je serais très satisfait si j'ai de bon résultat. Je découvre tout juste l'application et j'espère avoir un bon retour grâce à Google ads.

SPEED RACE MUSICALY
France
9 days using the app
April 22, 2021

Ho usato questa app per promuovere il mio sito www.contes.shop e i tutti i prodotti che vengono costantemente caricati per la vendita online.

Contes
Italy
9 days using the app