Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

November 21, 2020

From what I tell so far, the process was pretty simple. It will take awhile to see how it really works. But so far so good.

Tameka's Unlimited
United States
4 months using the app
December 5, 2018

It would be nice if VAT could be configured. AFAIK is not possible to export price including VAT (required in some countries)

b2bdental
Spain
8 months using the app
May 14, 2020

I helped me to finish connecting the last dots. Waiting to be reviewed. Glad that google has this app in the store. I can remove my paid app now.

Paintbynumb3r
United States
9 days using the app
January 21, 2021

It's easy to use and intuitive. I don't have too much experience with Shopify Apps in general but I felt I don't need to.

Self Care Goodies
Spain
4 months using the app
June 16, 2023

My first experience was not good.
But later paid off.
It was very easy for me at last I was easy to setup and start with the ads setup and proper usage.

Aroma Exclusive Perfumes
Nigeria
4 months using the app
November 1, 2021

I've been sturggling for about a month with my merchant account being suspended for "misrepresentation". They claim that when you're account is suspended, you'll receive an email with more details about the issue and information about how to fix it. The warnings are broad and leave you having to guess exactly where the problem is. When I've called the help center for more information, they've told me directly that their system is automated and not even they can tell me why my account is suspended. There is no way of seeing where an issue is and no information is provided about how to fix it.

My Yappy Place
United States
4 months using the app
Google LLC replied November 4, 2021

Hi there,

Cathal here from Shopify. Thank you for taking the time to provide feedback, we really appreciate it. Although contacting Google is the best way to resolve this issue, as the suspension comes from them, I'll be sending you an email shortly to explain some details that could help. I look forward to communicating with you there.

October 23, 2020

My will be my first time using this. It was user friendly and I'm excited to see what happens next!

Angel Herbalisations
United States
4 months using the app
January 15, 2020

Products with variants being dissaproved constantly! Contacted both shopify and google, they just pass the blame to each other with no fix for the issue!

Not good for business!

South West Slates
United Kingdom
4 months using the app
Google LLC replied January 15, 2020

Hi there, my name is John and I am member of Shopify's support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app and product's with variants not being approved.

I am going to follow up with you via e-mail to to discuss the overall experience you've had thus far and help with any errors or issues you are having. Please be sure to check both your inbox and your junk mail for the e-mail!

Talk soon,

John - Shopify Support

April 18, 2020

I use this app for my children's website i love it very easy to use self explanatory . Download now

hhhway
United States
9 days using the app
December 27, 2023

ótima

BrazilStory
Brazil
8 days using the app