Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited April 1, 2021

This is our first time using this app. I am using it to channel more business and traffic to my business. Hopefully, it will bring in more customers to Kuzns Kreations.

KUZNS KREATIONS
United States
4 months using the app
May 21, 2023

Does not sync local products properly

Have been in contact with support for more than 2 months and still no solution was given to me

Plenoconfort
Spain
4 months using the app
Google LLC replied May 23, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Mario | Shopify

Edited February 9, 2021

i liked very much how easy it was to enter and have it ready to publish my ads.Also i am expectant to see how well i will be in this new store i am opening .hopin for the best..

Advance City Store
Portugal
4 months using the app
September 2, 2023

Excelente

Envolve Mulher
Brazil
8 days using the app
October 28, 2020

I used this app to help me reach shoppers. I like this app because it is easy to use. I would not recommend this app to others because it is too invasive.

fractiouscats
United States
7 months using the app
Google LLC replied October 30, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

May 8, 2023

Ich bin nicht nur vom Google Kanal, sondern auch vor allem vom Merchant Center mehr als enttäuscht. Sie legen einem Steine in den Weg, wo es nur geht. Ich empfinde dieses "Misrepresenting" und "entspricht nicht den Richtlinien" inzwischen als reine Schikane. Ich habe den Support des Merchant Centers bereits mehr als einmal angeschrieben und darum gebeten, dass mir konkret mitgeteilt wird, wo die "Fehler" sein sollen. Habe darauf hingewiesen, dass ich natürlich daran interessiert bin, eventuelle "Fehler" zu korrigieren...habe dies auch auf Verdacht gemacht, da als Reaktion auf meine E-Mails immer nur eine Standard-Nachricht kam, sodass man merkte, dass garnicht auf meinen Inhalt eingegangen wurde.
Wie kann man Fehler korrigieren, wenn man nicht weiß, was angeblich falsch sein soll. Für mich sieht das eher aus, als ob das an den Haaren herbeigezogen wurde. Alle angeblichen "Produktfehler"von Google, die ich auf Gutdünken korrigiert habe (und per Screenshot festgehalten habe) und kurze Zeit verschwunden waren, sind inzwischen wieder und wieder aufgetaucht.....es werden fehlende Barcodes bemängelt, die alle vorhanden sind ...bei Tierfutter werden Altersgruppe, Gender etc. verlangt - was soll das?.
Das Merchant Center scheint sich nicht bewußt zu sein, dass es damit Existenzen ausbremst. Es ist enttäuschend, dass kleinere Unternehmen, die mit einem Online Shop durchstarten wollen, somit erst garkeine Chance haben, ihre Produkte auf den Markt zu bringen. Für mich ist das reine Willkür

Marmari-Shop
Germany
4 months using the app
December 2, 2019

I had trouble setting up my app and Google shopping called me to assess and get me running. Thanks a lot google!

The Sneaker Addict
United States
8 days using the app
April 30, 2020

Was able to install and setup within minutes from my phone. How convenient is that!? Now to see how if I can increase sales.

PickerWood
United States
4 months using the app
December 3, 2019

A bit complicated to use, products does not sync right away. Documentation is not clear. Steps are detailed oriented, which is good.

Mihaya
Canada
7 months using the app
Google LLC replied December 4, 2019

Hey there! Amy here from Shopify Support. Thanks for taking the time to leave us a review. I'm sorry to hear that you feel our app is complicated to use. I would love to talk to you more about that and hear your thoughts on how it can be improved! I will send you an email shortly to open up the lines of communication. In the meantime, you can refer to our help doc here - http://bit.ly/2LoMh4t if needed.

Amy - Shopify Support

July 16, 2020

Do you rhome work first if add more than one store aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

UPAN Australia
New Zealand
8 days using the app