Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

December 23, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Amatsur
Vietnam
7 days using the app
October 29, 2019

the app makes everything easy to use but has a few alil bugs in it as well. would like for them to be fixed but overall im okay with it

BG Be Gentle
United States
3 months using the app
December 13, 2018

My impressions so far is that it works well. What I especially like is that it seems to generate a lot of first time customers for me and this is really great for future sales possibilities. It was fairly easy to setup. It would be nice if there was a little easier way to edit SKU's google shopping details other than going through it one by one.

Bonsai Tree (Pty) Ltd.
South Africa
3 months using the app
December 12, 2018

We were told wait 4 weeks and once google started collecting results from traffic we would see the impressions start to increase, 6 weeks in with a commitment of $50 per day, and no results! Very poor app for Google to put their name to it, and not be hands on to fix the issues considering the power of Shopify stores.

I think the number of 1 star reviews tells the story.

Hate leaving bad reviews.

Cheers
John
www.Hellodrinks.com.au
Online Liquor Retailer
Buy Now Pay Later

Hellodrinks
Australia
3 months using the app
November 3, 2022

Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.

Mocy Bell
France
3 months using the app
Google LLC replied November 7, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

Edited January 21, 2020

I downloaded this app for my Shopify store. I have not used it yet but I believe that it will help.

MEX Fashion Store
United States
3 months using the app
September 11, 2022

Absolutely terrible support and very unclear on why account keeps getting disapproved. For 2 months I tried contacting helpdesk regularly and they always deflect the questions and buy time. Its very frustrating working with google and they need to get their act together. Don't recommend...

Nonynana Co
United Kingdom
3 months using the app
Google LLC replied September 13, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

November 20, 2023

Excellent & So easy to use

Products From Turkey
Egypt
7 days using the app
February 26, 2019

Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.

229 Design Shop
United States
3 months using the app
Google LLC replied March 14, 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

December 14, 2019

very easy to setup and very great service, will advise other to open store on shopify.com , very useful

Sum's Body Care
Pakistan
7 days using the app