Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 2, 2023

Awful. I had policy issues. I hadn't added policies to store. Added them. Continued to have policy issues. Nobody at Google could help me.

Sleftyyes
United States
3 months using the app
Google LLC replied July 5, 2023

Hi there -- thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting your policy issues resolved.

September 26, 2020

New this app lets see what it brings into my business, just hope for the good :) but it is east to use.

Alizaay
Australia
5 months using the app
Google LLC replied September 28, 2020

Hey there!

Charlotte here from Shopify Support. Thank you so much for taking the time to leave a review on the Google Channel. I would be happy to follow up with you and help you get started with using and getting the most out of this app! I will send you an email so that we can chat further. Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.

Charlotte | Shopify

January 15, 2023

Sempre tem alguma coisa errada nos anuncios, você corrige tudo oque eles estão pedindo, e apos corrigir aparece outro erro, estou testando a listagem gratuita para ver se faço uma campanha paga ou não, mas parece que o google faz de tudo para a sua listagem "gratuita não ser aprovada", eu corrigi todo os erros que eles pediram, muitos dos meus produtos foram classificados como "adultos", e que por isso não foram aprovados para o shopping, na minha loja vendo artigos para casa, oande que isso e produto "adulto" ?...o google fala que a minha listagem gratuita foi aprovada, porem o search console fala que o site não foi aprovado, eu não sei em quem eu acredito.

Vila Cora: CNPJ 45283001/0001-29
Brazil
3 months using the app
Edited August 25, 2020

Going on with my google shopping onboarding. Everything seems to be working fine after a few hiccups. Takes a few days to upload the data. Hoping to convert some sales.

shopmanzil
United Arab Emirates
3 months using the app
Edited July 20, 2020

new I don't know how but always google does good things good luck and me.
have a nice day google and you.

coucou
Saudi Arabia
6 days using the app
July 27, 2023

This app is horrible, I want to sell it on google and the merchant center won't let me, it always appears that everything has been disapproved and never approved in my store, EVER! I want to sell products and have new customers come to my store, please help me remove this misrepresentation that interferes with google ads, I can't take it anymore, I did everything, my policies are clear, there's nothing to do with the scam, I want to put my store on Google and get it approved, please, for the good of entrepreneurs who want to start selling on the internet.

Corsilion Shop
Brazil
3 months using the app
Google LLC replied July 31, 2023

Hello there and thanks for taking the time to leave a review. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA

For further questions, feel free to reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

March 22, 2020

Very good app and sales channel for my store. It would be nice to be able to exclude single variants from the Google Shopping channel, and also to be able to force a sync, since sometimes bugs on the google side require this as a fix.

Outlander Supply Co.
United States
3 months using the app
August 9, 2023

My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.

Lunas Dressing Room
United Kingdom
5 months using the app
Edited December 5, 2019

J'aime bien cette application je l trouve super bien vraiment. Je peux dire que par a pour a les autre application je préfère cela.

ByrneLee
France
6 days using the app
December 27, 2017

this app gave me cancer. avoid at all costs.

Shobble
Canada
3 months using the app