Reviews (8,714)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting visibility and sales through Google Shopping and YouTube integration. They appreciate its seamless setup with Shopify, the ability to tag products in YouTube videos, and the reliable performance. The quality of customer support is also frequently praised, making it a valuable tool for enhancing e-commerce operations.

August 28, 2021

useless app, our account got disabled for misrepresentation policy (which is a mistake) we tried to contact the support to request a review, it's like if we talk to a bot

Luxewelry
United Kingdom
24 days using the app
Google LLC replied September 1, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

May 7, 2020

I used the app , it looks easier to be done. I need to learn more. after that I can tell more, I have not known well now. Just starting

amiya
South Korea
24 days using the app
November 5, 2018

Does not work. Waste of time to install this app and all products are pending after a month. Better to just go on Google Merchant account and do it there.

Dale's Raw Foods
United States
24 days using the app
October 20, 2018

worse app ever.. everything also cannot.. syncing also problem, and need to do so many amendment.. CPC is high too.. not worth it all

Little Bearnie
Singapore
24 days using the app
May 9, 2020

Very easy to set up and begin! I am thrilled that I will be able to reach consumers locally as well with this app.

Pixies Rule
United States
1 day using the app
September 1, 2022

useless. No help from anyone. It keeps saying my products are not approved and to add an mpn but I have.

House of Birkbeck
United Kingdom
24 days using the app
Google LLC replied September 6, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding those product errors in the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

June 27, 2018

Total disaster, avoid at all cost. YOU WILL LOSE BUSINESS. YOU WILL LOSE SALES. YOU WILL GET GOOGLE VIOLATION. YOU WILL LOSE YOUR POSITION. YOU WILL GET ERRORS. THIS IS TOTAL MESS. STICK WITH THE OLD APP. MOST LIKELY THIS WILL MAKE YOU GO OUT OF BUSINESS AS YOUR GOOGLE SHOPPING CAMPAIGN WILL BE ALL MESSED UP AND WILL RESET PRODUCT IDS WITH GOOGLE MERCHANT CENTER IN MANY CASES AND YOU WILL LOSE YOUR PRODUCT DATA AND HARD WORK. DO NOT USE. THIS IS A TOTAL JUNK. SHOPIFY IS FORCING YOU TO USE THIS NEW SALES CHANNEL. OBJECT IT RIGHT NOW.

Lyve Center Canada
United States
24 days using the app
November 19, 2019

This app made it super easy to get setup showing my products. I've only just installed but hopefully this will help get me some new customers :-)

Uppercrufts
United States
1 day using the app
December 3, 2020

I was trying several times to find out what is the best channel for now today i found out that your channel is my favorite channel because you are very honest thank you guys

Pecos.com.
Canada
1 day using the app
November 22, 2019

We used this app to get our Merchant Feed set up. It was all quite simple! Maybe it's not clear that in order to get your products shown on Google Shopping you also need to configure your Google Ads account and start a campaign - this just format a feed of your products in a way that Google likes.

Bloodwise Shop
United Kingdom
24 days using the app