Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 11, 2019

Just terrible, cannot sync products to Google and makes your Google Merchant account suspended. Don't use it!

Paradise drive
Croatia
16 days using the app
January 17, 2020

i used it to set up google shopping for my shopify store. It was easy and not hard to complete. Love it!

Exquisite Boutique, LLC
United States
16 days using the app
Edited December 20, 2019

I love this app it's been a great help I think everyone should give it a chance I don't know what I would do with out it it's the best

Dress for success
United States
16 days using the app
June 16, 2020

It was very helpful. I was lost before but after finding this it took just few minutes for me get along and find my way

Zolana Shop
Portugal
16 days using the app
October 20, 2022

0 customer service. I've spent over 100 000$ in Google Ads this year and getting help, let alone getting a human's help, is simply just not an option for Google. Disgusting way to treat clients. Also, the switch to PMAX from Smart Shopping has crippled E-Com stores.

RetroLeague LTD
Canada
7 days using the app
Google LLC replied October 20, 2022

Hi there,

William here with Shopify support, I'm a human and would love to assist you with the Google channel today. We appreciate your review and pass on all information to our development team, I'll email you to discuss the specifics about your account.

William | Marketplaces Support Specialist
Shopify

Edited December 1, 2018

UPDATE: I just received an email from a google saying that I owe $389 for Ads that I have already uninstalled only 2 days after deactivating and uninstalling it. It’s still running in the background and I’m unaware of it! Shopify who by the way is the one responsible for making it available for its customers is now saying that uninstalling it from shopify will not deactivate the Ad. Say what? So they provide a third party app that we can’t uninstall within the admin section just like with any other apps they partner with? So now I’m screwed!! WARNING: DO NOT INSTALL AT ALL!!

Free to install. Sure, just like with any other rip off marketing apps out there except Bing Ads. Ever since I uninstalled this app my store’s sales dropped tremendously to a point of 0 sales which is impossible. Not like I have Sales through their ads my sales was all from organic search and return customers. $28 sales from their ads in 2 days and $20 fees in 1 day even when I set my daily budget to $5!! I may have to hire a web tech to totally sweep my store and remove all their script and codes and make sure you do not sync your google account with any services they offered. I regret installing this app. You’ve been warned.

BeBlemishFree.Com
United States
16 days using the app
September 1, 2023

yeah not bad links okay

IslaNovella
United Kingdom
7 days using the app
April 18, 2020

is very good i liked thank you so very much ........................................................

mystorybig
Türkiye
16 days using the app
Edited December 21, 2019

This app is really helpful for my business to grow. It has good resources and tactics that can help.

Jewelery & Watches
United States
16 days using the app
January 11, 2021

I always have a problem with this app , don't understand why it always direct to Google Merchant Centre for product data approval. Whenever I login I am getting this message. Not happy with the service.

Chelsea Creations
United Kingdom
16 days using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with product approval. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify