Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 13, 2021

very good app that pretty much helps a lot getting noticed out there...i recommend it to everyone that markets on google.

CONZTEE
United States
16 days using the app
June 7, 2020

yes....................................................................................................................................

DELUXE STYLE AVENUE
United Kingdom
16 days using the app
April 28, 2020

Soweit alles ok... man muss sich erstmal richtig einlesen, aber das wird schon... sehr komplex, nicht für Anfänger geeignet.

Riemenschneider Manufaktur
Germany
16 days using the app
January 13, 2023

I Installed the app to try and sync products to my YouTube channel--the products don't ever seems to be approved, there is nothing wrong with them, no support ticket is ever answered, and the products never sync to my YouTube channel--what is wrong with this--Did Shopify change something in Dec. of 2022??

XENOPOP
United States
7 days using the app
Google LLC replied January 18, 2023

Hi there,
Thank you for your review with the Google channel, my name is William and I'll be assisting you today. I see that you want to have your products sync with YouTube and one of the first things we always check is if you are using a studio account or brand account (brand accounts are not eligible at this time). I'll look into your account and reach out to you for further assistance with your specific circumstances.
William | Marketplaces Support Specialist
Shopify

September 20, 2022

This is ridiculously hard there if no reason for it shopify please help make the setup process easier for beginner users. Google is so important to our businesses. HELP

T. Madness Designs
United States
7 days using the app
Google LLC replied September 22, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

September 2, 2019

I was hoping this app would be a simple solution to putting my products on Google. It was not. It was nothing but a headache. I may not be tech savvy, but this app gave me nothing but error and is confusing to work with. I kept getting error messages from the Merchant Center on my products. The setup was not easy either. I don't recommend using this app. There are too many bugs.

Momma's Love Baby Boutique
United States
16 days using the app
Google LLC replied September 22, 2019

Thank you for sharing this feedback with us. Once you add products to the Google Shopping app, they will need to go through a review by Google's teams. If, for any reason, your products are not approved there will be an explanation beside them.

I would be happy to help you look through your products to see what may have happened here. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

February 1, 2021

Hard to use poorly designed. Do not know what it is doing since step one. And it suspended my healthy accounts for no reason. Product manager need resign asap.

DC Eco Pack - Premium Food Packaging Supply
United States
16 days using the app
Google LLC replied February 2, 2021

Hi there,

Jordan here from Shopify support. Thank you for taking the time to leave a review. Your feedback is highly valuable.

I understand you've experienced issues with the app, as well as an account suspension placed by Google. I will follow up with you in an email where we can discuss this further and hopefully get the app working for your store.

Jordan | Shopify

January 21, 2020

I loved how easy it was to understand and use. I would 100% tell my friends and family about how easy it is

Marinelifestraws
Australia
16 days using the app
Edited November 4, 2019

i need this app becouse i looking for new potential costumers with whishes to buy something for themself

izzibizzi420
United Kingdom
16 days using the app
January 9, 2021

Pretty useful in terms of Google Listings and integration with Google Merchants is seamless. Will look forward how this mode will fare and get related end-users to our site.

Mudfingers
India
16 days using the app