Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited September 12, 2020

amazzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzinggg ap really loverly app thank you google

mariamkfashion
United States
8 days using the app
November 8, 2021

loaded app last week. So far one campaign was approved, but nothing in report, zero clicks, zero spend. increase daily limit up to $20 nothing. Product status also did not approved 30% dis approved, har to get what they need (Amazon and Walmart fine, but Google not).
Sent email to support asking how can be fixed, nothing in feed back. So far zero benefits from app

Global Seafoods North America
United States
8 days using the app
Google LLC replied November 11, 2021

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jacky | Shopify

January 19, 2021

All seemed very simple and logical even for an older, less IT literate person!
Used to set sync our website with Google.

Smithsonia
United Kingdom
8 days using the app
February 1, 2021

it was very easy to install google analytics on my website e-commerce. Please continue to make it easy to use !

Homecoming
Spain
8 days using the app
April 8, 2020

Ho usato questa app per il mio negozio di ma ancora mi devo adeguare quindi non giudico prima della apparenza

Shaolin1
Italy
8 days using the app
May 30, 2019

Surprised to see the low level reviews! Works perfectly but if you have not set up your Google accounts properly then this is where you will have problems. Ensure that you have set up Google merchant account, added billing details to your google ad account, linked these to each other and finally that you have a google tag manager account also. If you do this before installing the app then you should have no issues. Its not a magic wand but if you have basic google settings in place then it will work perfectly.

The Little Christmas Store
Ireland
8 days using the app
August 23, 2020

Just use it, not too understand the apps but it seems easy to register. syill need time to review. wish you all enjoy.

M&G fancy glass ware
Hong Kong SAR
8 days using the app
November 25, 2019

its working its really nice i like it. i feel so good for work with thati enjoy it i like to work with hin

waxheater
Netherlands
8 days using the app
March 21, 2023

It's so disappointing that it's hard to believe it's a Google product.
I've tied in with my Google account, but the last step of adding a channel always fails with the message "can't connect youtube channel.
I tried many times in a few days and it still says the same thing.
I've seen people on reddit in the same situation and the problem has not been solved.
There is not even a reason.

WhereGifts
China
8 days using the app
Google LLC replied March 22, 2023

Hi WhereGifts,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with connecting YouTube to your Google Channel.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Robyn | Shopify Support

May 22, 2020

App it total crap. Take forever to sync product to merchant. Waste of time. Not recommended ever to anyone

wolsainoze
Germany
8 days using the app
Google LLC replied May 25, 2020

Hi,

I'm Cíara from Shopify Support, thanks for leaving your email about the app.

Just so you're aware, for products to be accepted by Google Shopping, it can take 3 - 5 business days for them to be approved, and there's a notice about this in the app. I'm going to follow up with you by email to check what's going on, and see how long your products have been waiting, and get to the bottom of this for you! Keep an eye out for my email in the next little while.

Cíara | Shopify Support