Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 8, 2020

actually im newbies in business...i never try this app before...but what can i say,this app is really easy to set up

Catemillia
Malaysia
14 days using the app
Edited October 17, 2019

It would work as expected if the developers had taken the time to give the user the choice on what variants to feed to google merchant or not. The app is feeding all the variants per product which I do not want. The most expensive variant shows at the top on google shopping and make my products look more expensive than the competitors'. The less expensive variants do not rank as high. I am expending money on a campaign and this app can not even give me the choice to pick what variants to advertise or not. I get many impressions in google but a few clicks and no purchases. This is lack of vision is costing me money. I may unistall this app un less they fix this ASAP. Seems like an obvious problem.

Elderflower Botanicals
United States
27 days using the app
Google LLC replied October 23, 2019

Thank you for writing your review and for providing us with your feedback. I'm sorry to hear that you've had this issue with the Google Shopping app, and I'd like to know more about how you're setting your ads up so I can look and see if there's a solution to your problem. I'll be sending you an email shortly and look forward to hearing back from you. -Victor, Shopify Support

November 21, 2018

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Denied.

Mose Mary and Me
United States
14 days using the app
Edited November 8, 2018

Do not install this app if you currently advertise on Google!!! It is only for Smart Shopping Ads which will set you back!!! Lacks functionality and just ruined my weekend.
Update: A week ago I contacted Shopify with a point by point list of how this app has dried up my business during the busiest season for my business. I still have not heard back. My Google Shopping Campaign is still running, I have increased spend to try to mitigate the damage, yet my conversion rate is down from 3% to 1.3%.

Nordic Candle
United States
14 days using the app
December 21, 2022

Very bad app, you cannot connect to your branded YouTube channels and when you want to connect to the Google Merchants Center you get all kinds of errors such as missing the shipping info and for this reason, Google rejects your products. I'm struggling already for 5 days to solve this issue without success so far! The support from Shopify is very shallow, they provide scarce info and don't provide step-by-step details or even set up your account even if they know that Google has all kinds of silly settings about which you have no clue.
Overall, there is very little information about how to set up correctly the app so that Google takes over your products without hassles on its platforms.

Blanket Master Store
Romania
27 days using the app
Google LLC replied December 26, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

February 5, 2020

EXCELLENT. They the process so easy and smooth. I will definitely recommend this for other users. Thanks

Bepawful
United States
14 days using the app
July 23, 2018

Google & Shopify have combined forces! I'll give this app a try and see how it pans out. I've never had an issue with either company, so I highly doubt that
all of these 1 star reviews are accurate.

Fannypackshop
United States
14 days using the app
February 1, 2021

nice app thank you very much have a nice day my friends google to the moon.
bye bye good grafics and understandbale

Airpodcasesforyou
Switzerland
About 23 hours using the app
November 2, 2023

Very helpful Apps

OthoiMart
Bangladesh
About 22 hours using the app
Edited June 2, 2020

Make things more understandable. More education on what is happening. The process was quick and easy, but there are lots of tools and information and configurations. It would be nice if there were small simple videos, or other things along the way maybe more visuals. Thanks

Now or Never
United States
14 days using the app