Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 11, 2020

Great workflow and enough resources to work through the process without haven't to visit any forums.

Creation Wines
South Africa
About 21 hours using the app
Edited January 18, 2020

ı want use for my up coming store I wishing that can push my sale to grow my shopify account Google

islamicfashion2020
Türkiye
13 days using the app
July 15, 2020

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HD Smart Shop
Brazil
About 21 hours using the app
January 31, 2019

Not a Plug and Play App...was expecting this to work out of the box. Come on Shopify, you can do better!

ShaggyMax
United States
13 days using the app
Google LLC replied June 10, 2019

Hi ShaggyMax, firstly I want to say thank you very much for sharing this feedback. We’re always looking to improve apps, and to improve the way our apps work and what they can offer merchants like you. I'm glad you have high expectations of us, and I'd like to help as much as I can. I know the app has had updates since the date of this posting, so it might be worth trying it out again. However, I’ve followed up with you by email to find out more about your queries and help where I can with you. Thank you very much!

Niall, Shopify Support

Edited July 13, 2020

I used it to load my products online and it works for that except that I had to redo my products twice due to our products containing a lot of capitals

LAPP Southern Africa
South Africa
13 days using the app
January 5, 2020

nice i recoomend this app to ecommecant its useful and increase sales maybe i try it and will see hope

Dream About Reality
Switzerland
About 21 hours using the app
February 10, 2021

Estou extremamente decepcionado com os serviços da Google Ads. Minha conta foi suspensa sem motivo claro, aparentemente por atividade suspeita no cartão e por não seguir as políticas. Mas como assim? Não há atividade suspeita no cartão, nunca houve. Minha antiga loja sempre utilizou esse cartão e nunca deu problemas. Sobre as políticas, como vou saber qual política estou infringindo se existem várias e pelo que li estou de acordo com todas. Por favor, me ajudem!

ImporTaurus
Brazil
13 days using the app
August 15, 2020

Quick and easy sign up and sync. No hassles. I like that the tool manages the sync of all my products to google and I don't have to do anything but authorize it to use my shopify. Thanks Shopify and Google for this simple collaboration.

Indian Summer Native American Art
United States
About 21 hours using the app
December 3, 2018

Cannot get any products accepted by the Google Shopping app, ZERO help available. 10 day "review" period has elapsed and no products have been approved. I would not recommend this app, the process for listing on Google is very, very complicated, IMHO.

Maya Mike
United States
13 days using the app
December 8, 2021

Used this app for a long time & it worked well, integrates seamlessly... until now. There's clearly a bug within the new phone number verification which keeps returning a 'too many attempts' error. I have been trying to get these shopping ads live for over a week. Super inconvenient & a waste of time. Surprised it hasn't been fixed by now. On top of this, the number is already verified with GMC! There has also been additional issues come up recently such as having a terms & conditions & refunds policies - when they already exist on the site the app makes you create additional ones. Please stop messing with this app and fix the bugs!

NZ KOOKAÏ
New Zealand
13 days using the app
Google LLC replied December 12, 2021

Hi there, Cathal here from Shopify. Thanks so much for your feedback, we really appreciate it. I will be looking into this now for you to see if we can help you get your phone number verified and get you set up on the app, and will reach out to you shortly by email. Thank you.