Google & YouTube , 7,743 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 5, 2020

Good working for free but want to know more about it... Minor: no email hosting so you need te arrange that

Slim Huishouden
Netherlands
About 2 months using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, thanks so much for taking the time to leave us some feedback! I would love to help you learn more and answer any questions you have. I'll send you an email!

Amy l Shopify

July 14, 2020

I just started using this app so I will update it as soon as I have a clue and understand the usage of the app.

Alphaa Garments
United Arab Emirates
About 2 months using the app
Google LLC replied August 27, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Great to hear you are starting to use the Google Channel.

I would love to talk to you further and and see how you are finding it, and if there is anything we can help with on our end. I will send you an email to open up that line of communication!

Claire - Shopify

Edited December 3, 2019

I set up my store but missed some steps.I am having a challenge with the target market . I would like to have a world wide target.
I would love to finish the set so my store can be viewed on google.

Versatile Creation
Canada
About 2 months using the app
Google LLC replied December 4, 2019

Hello! Thank you for taking the time share your experience with the Google Shopping app. I can completely understand how the set up can seem challenging. You can use the Target market section in the app to set up where you want to sell your products and the language. At this time, your store's currency settings determine the countries and regions available for you to target.

I'll be sending you an email to follow up so that we can look over the App's set up and help with making your experience with the Google Shopping App better. - Nidhi, Shopify Support

January 29, 2018

So far it seems fine, other than there's no search. If you have 100's of products how can you search and see if that product is approved and listed. You can't sift through pages and pages looking for it.

No one is mentioning that we received an email from Shopify saying we had no choice but had to make this move before end of Jan 2018. This page says it's beta. But we were told we had no choice and had to move and the other google shopping app was being disconnected.

Beklina
United States
About 2 months using the app
July 14, 2020

I just now seting up this app an i haven't had an time to even hit the app yet an im try to find some products on the Shopify so I can allow Google to show ads for me

Bass heads nation
United States
About 1 month using the app
Google LLC replied August 27, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

August 10, 2020

I use this application to promoted my business online. and to advertise it though
The google Chanel service

haii-chop
Finland
About 1 month using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the Google Channel in your store.

Claire l Shopify

July 30, 2020

è la prima volta che uso questa app ma x il momento sembra abbastanza semplice e ben fatta anche x me che sono alle prime armi

biscompany
Italy
About 1 month using the app
August 12, 2020

Make this app more easily readable. But it's a great app to navigate and make my store more appealing

MegaBles
South Africa
About 1 month using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

January 1, 2022

Usei este app, os dados e os produtos foram sincronizados com o canal google e com o merchant center, mas quando vai anunciar não aparece os produtos para fazer campanha de shopping

Instinto utilidade
Brazil
About 1 month using the app
April 29, 2020

I used this app to help me get exposure for my new shop. It was fairly straight forward and
I managed to get it completed after only a few distractions.

Lydia’s treasures
United States
About 1 month using the app
Google LLC replied April 30, 2020

Hi there! Thanks for leaving us a review and sharing the experience you've had setting up the app. We really appreciate hearing from our merchants!

I'm going to send you a private e-mail seeing if you need any help with finishing the set-up process! Look out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru