Google & YouTube , 5,777 reviews
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Like others, over the span of a week, all of our products expired and we ended up with no active items on our Google Merchant account. We tried to solve the issue on our own, not really expecting to succeed, especially after seeing so many similar situations reported in these reviews. We are not sure if it will help anyone else, but we did discover that our primary feed had been deleted. We reconnected that and after 36 hours were very pleasantly surprised to see all of the item were active again.
App works as intended. Great help from Mario and Rolly @ Shopify team. It's only a connector and nothing wrong with the app to connect to google merchant/ads. Google team is very strict on your policies listed on your website.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Mario | Shopify
Bonjour, Je souhaite connecter ma boutique shopify à une des chaînes youtube dont je suis le gestionnaire, mais cette chaîne n'apparaît pas dans la liste des canaux Youtube shopping. Pouvez-vous m'aider svp?
Tis ok. It takes a lot to get on. Instructions not clear. Wish you could talk to humans. Finally got it to work.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
刚刚开始使用，请哥哥姐姐们指导。
比如，在中国的商家，如何展示商品，如何和买家沟通等。
谷歌的商店展示，直接用shopify就可以了，还是要重新搭建呢。
如直接使用，需要进行那些修改，才符合google的要求
This app will definitely help sell my products. I am still learning how shopify works. Google is the search engine and hope my products will sale as a result of using this app.
Super helpful channel but it's too complicated and sometimes hard to handle. Some technical support staff never return to your emails!
does your app automatically set up google ads tracking for our site?
anyone can explain more? WE are suffering from this problem. hope your reply.
I struggled with setting up this app at first I fixed some of the issues I was having thus far. I do have a question though, is there a way I can get my products to show without the GTIN or MPN number?