Anmeldelser (516)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 65 % af bedømmelserne er på 5 stjerner
  • 16 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 4 % af bedømmelserne er på 2 stjerner
  • 10 % af bedømmelserne er på 1 stjerner
23. april 2020

I've used Gooten for years and they are by far my favorite POD vendor! They offer many products, at reasonable prices and their platform makes the order process simple (compared to others). While I miss being able to online chat with their customer service, they are always responsive and helpful by email.

Graphics Inspire
USA
Cirka 3 år bruger appen
29. april 2016

Not sure about them. Their mockup generator is terrible. The photos are blurry or too small of an image for anyone to even see. I asked them to fix the issue but I have not heard back from them.

Starchild Works
USA
Cirka 3 år bruger appen
10. december 2020

I am looking for an app that will do puzzles. Unfortunately, your puzzles say they only ship to US. I contacted Gooten and your staff member, Evelin found out that you do ship to Canada for $9.84. However this feature to ship to Canada is not available from your Product page. I have decided not to use Gooten because I Iive in Canada and I want to be able to ship puzzles in Canada.

Atelier 468
Canada
Cirka 3 år bruger appen
Gooten svarede 14. december 2020

Thank you so much for leaving us a review, we always like to hear feedback so we know where we can improve. We understand your frustrations. We generate these prices as low as we can that makes sense. We are sorry to hear you won't be going with Gooten but we understand your needs would not be met with us. We apologize and hope you come back in the future!

14. november 2019

I am giving Gooten 3 stars because the app is pretty easy to use but I have had customer complaints about the print quality. I have to say that when I started doing print on demand a few years ago I used them more often but after last years holiday season I stopped using them as much as that is when I started getting customer complaints with quality.

Purposely Designed
USA
Cirka 3 år bruger appen
17. april 2018

I love Gooten. Their variety of products is greater than the other competitors I've seen. I had a few issues with my products because of a mistake I made and they helped me correct it almost instantly for no extra charge. This is probably one of the best Print on Demand services out there.

Pensandpaintings
USA
Cirka 3 år bruger appen
6. juni 2021

Honestly, we liked their products and hope to continue using them but their customer service is awful. No way to contact them except email and they take days or weeks to respond and then more time to try to get the problem resolved. We have 2 open issues with them that have been ongoing for weeks and neither is resolved. One is my product was being sent to a customer missing a part. Still no resolution or communication. Very frustrating.

Bird Etiquette
USA
Cirka 3 år bruger appen
Gooten svarede 10. juni 2021

Hi there. Thank you for leaving us a response. We always appreciate getting your feedback to note ways we can improve. Please send us your order ID or ticket number so that our customer support team can assist you in correcting your experience. Thank you for your patience!

21. marts 2019

After trying almost every other POD supplier, Gooten is by far the best out there. The products they offer are great quality, Customer Service is fast and responsive, and shipping times are unbeatable. Thank you so much guys:)

FamilyKeeps
USA
Cirka 3 år bruger appen
6. december 2016

The people at Gooten are incredible. Their service is truly world class and they do their best to actually serve their clients. Haven't had any problems with them so I highly recommend you check them out!

Dancesport
Rumænien
Næsten 3 år bruger appen
2. juli 2020

I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!!

Don't use it if you want to have a reliable partner.

Freedom Look
Slovenien
Næsten 3 år bruger appen
Gooten svarede 2. juli 2020

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long delays in customer support are understandably very frustrating.

Normally, we would reply much sooner, however, there has been an unexpected increase in the ticket volume which is why our response time is a bit longer. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.

14. november 2018

Application super complète il faut du temps pour trouver son choix . trop de choix peut être :-) super !

IdeesFun
Ny Kaledonien
Næsten 3 år bruger appen