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Since I added Gooten products to my Shopify store, veiwa increased. customization easy process and customers use their own designs. Orders are delivered on time. I love it.
Hi Crows Nest Photography and Design, thank you for taking the time to leave us a review! We are so glad to hear you have been enjoying our services and look forward to our continued partnership!
I use this app for stickers. Awesome service and super fast, glad I found them.
Definitely recommended.
Hello! Thank you for your positive review. We love hearing of positive experiences while being a Gooten partner!
I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable for wearing, it is very transparent so designs created print out with a more "transparent look". Would love if they keep the sizes of scarves offered but offer more "opaque" based fabrics like cotton, satin, crepe etc. so design artwork can really pop like it does on most scarves from other manufacturers.GREAT customer service-they usually get back to you within 24 hours, REALLY appreciate that. Last Christmas one of my customers orders was lost in mail and they immediately sent out a replacement- I highly applaud that!! Come visit us at WWW,SAYCREDBLU.COM
All my customers love the can coolers from gooten! Highly recommend this POD service for those hard to find products!
Hi there and thank you for leaving us a review! We are so thrilled to hear you have enjoyed working with us. We look forward to seeing more of your work!
Zero customer service. Try googling a number to call, try finding it on their site....You won't be able to find it. Want to submit a help ticket? Great, they will avoid responding until the problem remedied itself, ex. missing package, pending product...Don't get me wrong their prices are competitive but their customer help is less than useless. I've submitted 3 help tickets over the last 10 days, and haven't heard back from a single one. I'll be taking my business elsewhere.
Hi, thank you for your review! We are sorry to hear about your experience during this time. We greatly apologize for the delay and understand your frustration. Normally, our support team would reply much sooner, however, there has been an unexpected increase in ticket volume which is why our response time has been longer than normal.
In order to support our customer support team, we've increased our support agent team headcount by 50% and brought in a strategic leader for our Partner Support team with 15+ years of industry experience.
If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten. We appreciate your patience as we handle these challenges and thank you again for your review.
I was able to easily integrate the app onto my website (although there settings that I needed to configure directly on the Wooten website).
They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.
Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part of our team. We are looking forward to hear your review about our Gooten quality!
Download app was easy.
I just used this app and it was easy to work with. For me as artist, got product choices and I love Acrylic blocks!
Hey! Thank you so much for leaving us a review. We are always happy to hear that our partners experience the ease of our site and that they have a positive experience. We appreciate you being a Gooten partner.
I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.
Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope this helps and that this clarifies any questions you may have regarding the process. Thank you for being a Gooten partner! https://help.gooten.com/hc/en-us/articles/360047745311-Place-an-Order#h_01ENNTARCMTPPSKKW49736QJD7
Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.
Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our website is a great resource for all things Gooten! We have blog articles that our customer support team updates regularly that help with common issues like this. In addition, our customer support team is so incredibly helpful and are able to assist our partners as needed. We hope this helps! Thank you for scaling with Gooten!