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I love the range these guys have. Some really unique products like candles and fleece blankets that you wouldn't necessarily expect to see from a POD supplier. The magic mugs are really cool as well. I think if you don't wanna just sell tshirts and phone cases, there are some great options in their catalogue. Great templates, too. The only downside would be they seem a bit pricier than other vendors, but that's just up to you to fold that into the cost so not a major downside but worth noting if you're just getting started.
Nice app, easy to use, and the integration works well.
Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!
Really great app, but poor quality printing. We have been slowly migrating our print on demand products away from Gooten because about half of our customers complain about the print quality or item quality. We only use a few products from Gooten now. Highly suggest testing a product before offering it to your customers to avoid bad experiences.
Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.
No phone available for quick Customer Service questions. Had doubled an order by accident and since it took them a day to respond via email it was too late to cancel and it cost me money. Took no responsibility and my Customer made out with (2) items. Congrats. Not sure how a company can run a business without a Customer Support Phone number. There are plenty of other POD companies out there. Choose another. Had another issue on a Image, which you can find on Products being sold on Amazon and Walmart, and the Customer agent via email was arguing with me about it being inappropriate.
I loved that app when I found it but then big issues started, items I'd created were disappearing and the customer service became non-existent. I've been waiting WEEKS for a response, I've even chased and nothing back on any channel. Impossible to work like this. I've had to abandon them and find other suppliers elsewhere. Wasted a lot of my time here.
Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. A delay in customer support is understandably very frustrating. There has been an unexpected increase in ticket volume which is why our response time has been longer than usual.
In order to support our customer support team, we've increased our support agent team headcount by 50% and brought in a strategic leader for our Partner Support team with 15+ years of industry experience.
If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten. We greatly appreciate your patience as we handle these challenges and thank you again for your review.
Great app and awesome collection of POD products. Thanks!
Gooten is a great go-to for cute merchandise! I have ordered a few items and I the quality is great and everything came as expected.
Great range of products to add to my store. The app is easy to use and the user interface is not complicated like other print-on-demand apps. The shipping calculator is a plus. In the future, I hope they add more products in the apparel category like bomber jackets. So far I have no problems with the app.
Hi Creations and Print, thank you so much for your review. Our team is constantly adding new products to the catalog so be sure to check back in regularly and follow us on social media for catalog updates! We look forward to our continued partnership!