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Great selection and fairly user-friendly.
What would make it 5 stars:
• Automatic shipping price integration with Shopify (like Printful has)
• View & edit automatic order emails
• Bulk-edit some but not all product variants
• Duplicate draft products
• Save draft products
• More clear language on the order status back-end pages
Hi, thank you for your review! We appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team.
Cheap prices and relatively quick fulfillment. Their user interface isn't the most intuitive, though, and the lack of automatic shipping price integration keeps them from being the perfect solution.
Hi, thank you for your review! We appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team. Thank you!
In my search for a good POD, Gooten satisfies most of my requirements. Pros include good mockups, well-priced products, easy and no lag UI and good quality products. The main con for me is the lack of custom packaging (only custom packing slips are available). Overall, enjoy the experience using Gooten as a POD.
Their customer service was fast and efficient, they even got back to me on the weekend! They resolved the issue fast and logically!
I love the selection of products and the easy setup and connection to my Shopify store! Id highly recommend getting in touch with them if you are looking for a great print-on-demand service!
Hi, Space Viking Productions! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
I installed this app to create on demand products. They have a nice variety products at competitive prices. It was easy to install and get started creating product. They could improve on their product mock-ups and product description integration.
Hi there and thank you for leaving us a review. We are thrilled to hear of your positive experience and the ease of working with us. We also thank you for your feedback as we are always looking on ways to improve. We look forward to working with you more!
Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.
Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!
Solid 4 stars because the products of fine quality and I find they have some of the best prices for apparel. My profit margin is increased by selling mugs, shirts, and house goods through them, but the order takes a while to be processed and shipped. I do like there customer service though. I felt like their team communicated with me in a timely matter and that is important when I feel like I am doing it on my own.
Thank you so much for your review! We are glad to hear that you have had a positive experience with Gooten. We are always striving to better serve our partners!
I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.
Hi, thank you for your review! We appreciate your feedback and are happy to hear that you are enjoying working with Gooten.
They carry some stuff other POD providers dont, but they will substitute a product for something similar if they are out of stock for that particular product. This is unacceptable for my business, as it depends on quality clothing from specific brands and models. Production time and shipping are good though.
Hi! Thank you for leaving us a review. We understand your concerns about the replacement items but want you to know that we replace out of stock items with products that are of equal or better quality only! You can read more on our site under "Apparel Substitution Policy". We hope this helps. Thank you for being a Gooten partner!
I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on.
Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.