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The spectrum of products are nice. I was disappointed with the colors in a throw blanket being very muted from the design files submitted. The color format and file type was submitted correctly. More importantly, the problem solving is completely subpar. Though the customer service is friendly, there is no phone number, and no live chat. The only communication is through email which is not effective. After having issues with an order, it took days to resolve, and we're still unhappy with the "solution" presented. It would be a lot better if there was a way to communicate with a representative and they had a more responsive support system rather than be forced to write and wait. That is important.
App was easy to integrate into my shop. Many products to choose from and simple process for customizing and adding them to our shop. Print quality so far is excellent and order fulfillment was fast.
I've use this app to dropship products from my Shopify store and the have great quality, decent shipping time and customers are satisfied. Will continue to do business.
Thank you for your review. We look forward to your continued business and value you as a Gooten partner!
I used this app for my fashion apparel store. It's easy to use and there's guides and video walkthroughs which is awesome! Highly recommened
Hi there! Thank you for taking the time to leave us a review. We really appreciate feedback from our partners. We love to hear that your experience has been positive and easy to use as we work so hard for this to be the outcome for our partners. We thank you for being a Gooten partner!
Great app. They provide templates if you need them. The app is user friendly and straight forward. I have yet to see how the products come out.
Hi there thank you so much for the review! We are so thrilled to hear about your positive experience with us and are looking forward to your review of our products! Thank you for scaling with Gooten!
Great quality, on-time shipment, phenomenal selection. They could improve by shipping multiple items in one shipment to save on shipping costs. I will still continue to use their service and I highly recommend.
Hi there, thank you so much for taking the time to leave a review. We are so glad to hear you are satisfied with our services, and look forward to continuing to work with you. Thanks for being a Gooten partner!
I recently had the pleasure of working with Print on Design, and I am absolutely thrilled with the exceptional results they delivered. From start to finish, the entire experience was seamless and professional, leaving me with a high-quality print product that exceeded my expectations.
First and foremost, the team at Gooten showcased an impressive level of expertise and creativity. They listened attentively to my vision and requirements, providing valuable insights and suggestions that enhanced the final design. Their attention to detail and understanding of aesthetics truly set them apart.
Hi Kaktusware! Thank you for taking the time to leave us a review. We are so glad you are liking our service thus far and are excited to continue our partnership in the future.
They are always very responsive to my inquires and I appreciate that so much!. Thank you Gooten for showing that you care.
I think there is a lot of good products to choose from to make a great design , nevertheless I haven´t seen any finish product yet. So I am relying on the quality. I love that there is a many products on the catalog and I hope that the product offering continues to grow so that I can continue designing.
Hi there, thanks for taking the time to leave a review! We're happy to hear that you are liking the product selection so far. You will love the finished products once you see them! We're always adding fun, new products to our catalog, so stay tuned to see what we add next! Thanks again, we look forward to continuing to work with you as a Gooten partner!
Gooten has great products that arrive quickly. We had an issue with an order and they responded right away and took care of it. Definitely recommend their services!
Hi there! Thank you so much for leaving us a review! We are thrilled to hear our customer support was helpful and quick to get back to you. We, too, think so highly of them. Thank you for working with us!