Calificación general
4,4
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 16% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
11 de mayo de 2020

It’s not bad but there are better options for what I was looking for. (Drop-shipping Apparel) I found other websites that were much more helpful to my needs. That being said Gooten is a great place to start

The Croesus
Estados Unidos
8 días usando la aplicación
Gooten respondió 18 de junio de 2020

Hi, thank you for your review! We appreciate your feedback and are always looking to improve. If there's anything we can help with or if you have any concerns, please let us know at hello@gooten.com.

4 de marzo de 2019

As a small business, I am all about cheering on companies. I know crap happens and am always willing to give second and even third chances. My head is still spinning from this experience though, but my 3 biggest complaints are:

1. I connected with Etsy and Shopify. I added three products. Within a couple of hours, the products somehow un-synced themselves. I wrote customer service. They wrote back a day later and just said it must be a glitch - sorry, but here's how to fix it. I was a little irritated on day one I had to re-sync items myself without any explanation as to why this happened to begin with. However, crap happens, so I shrugged my shoulders and tried again. I re-synced and added a couple other items. They all un-synced again. I was told their tech team was looking into it and they closed my case right away. Haven't heard back. After a few days, I wrote about the problem again and just got a "so sorry to hear you had issues" response. No help. No answers. Nada. Zilch.

2. My biggest gripe about the actual process of loading products is that other sites let you list various styles in one listing (Printful, teesource, etc) AND you can use the same design file for all products. Each product had various file size requirements, so I couldn't use the same file for a t-shirt as for a hoodie...but you can't use too big of a file for smaller products either. Ridiculous. I ordered a variety of products from 5 other sites and not one of them ever fussed about files and the products turned out great! Furthermore, I had to list every style separately on Gooten, which for SEO reasons, I hated.

3. I ordered samples and have yet to receive them. They are still in production. I ordered sample products from other sites AFTER this sample order and have them back. Dear Gooten, if you can't send out samples in a timely matter, how can I trust you will ship customer orders according to YOUR own set timelines? There are no holidays right now either. I've messaged - no explanation. I asked for my sample order to just be canceled then. They said they couldn't because it is in production. I don't see anywhere where samples have a much longer processing time then regular orders. I might have to get my credit card company involved since they haven't met their own turnaround time and aren't very helpful in offering insight.

Like I said earlier, I've ordered from 5 other companies and didn't have ONE problem. I wanted to go with Gooten because they had all the products I wanted to offer, so I wouldn't need more than one app, but I can't believe how horrible of experience this was. I'm glad to find out right away instead of having customers breathing down my neck on top of it all.

Steer clear Shopify friends.

My Sassy Gifts
Estados Unidos
7 días usando la aplicación
5 de octubre de 2020

We love Gooten have products others POD dont have, like the acrylics blocks, canvas, pack folded cards and yoga mats... And we loved how our designs look.

Zayra Mo
Estados Unidos
7 días usando la aplicación
Gooten respondió 5 de octubre de 2020

Hey there, thanks so much for taking the time to leave a review! We're so glad to hear you are liking the product selection. Thanks for being a Gooten partner!

20 de marzo de 2023

We are new to this whole thing, and it's been great to go to Gooten's website and find all the products we need, plus guides on how to setup a store and how to be successful. They have been a wonderful company to work with so far!

Thank you!

theodysseyshop
Estados Unidos
7 días usando la aplicación
Gooten respondió 19 de mayo de 2023

Thank you for your review! We've enjoyed working with you too and look forward to our continued partnership!

19 de marzo de 2021

I used this app to create garden flags for my site. The integration and set up was extremely easy. The actual product is great. Printing looks awesome. Zero complaints and I’ve already recommended to friends.

Fun Garden Flag
Estados Unidos
7 días usando la aplicación
Gooten respondió 22 de marzo de 2021

Hi there and thank you for leaving us a review! We so appreciate you. We are thrilled to hear you've had a positive experience with us and we thank you for recommending us to friends! We are happy you chose to scale with Gooten!

17 de marzo de 2019

Gooten was the first POD that I've signed up with. I did a sample order to see how long it will take to process the order, to get the order, and the quality of the product and I must say that I wasn't the happiest with it.

Process time was a little long, receiving it was long, and finally when the order did come in the mail the product sucked! The image on the shirt was not centered correctly and it was crooked! Not to mention the packaging was a a little boring. I personally will never use Gooten again, but if you don't mind the quality of your product being poor, then go for it!

Rena's Coffee Shop & Gifts
Estados Unidos
6 días usando la aplicación
14 de julio de 2017

FANTASTIC program with great customer service! Very easy to use! and the products are top notch! Could not be happier!

Carrie Osburn Designs
Estados Unidos
6 días usando la aplicación
7 de mayo de 2020

I ordered some products and they are pretty high quality. You should at least check their products out

ataraxia towels
España
6 días usando la aplicación
Gooten respondió 18 de junio de 2020

Hi, thank you for your review! We appreciate your feedback and are glad that you enjoy using Gooten.

25 de julio de 2022

great products and amazing customer service. Unfortunatly I was not able to use them because my focus is on metal prints and they are not yet available vis shopify.

dragonfly-metals
Estados Unidos
5 días usando la aplicación
Gooten respondió 5 de octubre de 2022

Hi there and thank you so much for leaving us a review! We are so happy to hear you enjoy our product and customer service! We always value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this.

16 de junio de 2021

They have been awesome to work with so far! We are very excited to grow our business with them as partners.

Word on Fire
Estados Unidos
5 días usando la aplicación
Gooten respondió 22 de junio de 2021

Thank you for the review! We love to hear that our team is pleasant to work with and assists your excellence in your shop. Thank you for scaling with Gooten!