Reseñas (516)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 65% de las calificaciones son de 5 estrellas
  • El 16% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
25 de diciembre de 2023

I appreciate the variety in products and the quality of the products. What would be better is if the website and design software was more phone friendly as I do most of the work on my phone. I was also disappointed in the time it took for my designs to be approved and then the length of time they were in production. I assume it’s longer because of the holiday season and I’ll be interested to see what the turnaround time is like in the off season.

SparklingDesigns
Estados Unidos
14 días usando la aplicación
24 de abril de 2020

Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.

Oh Happy Plants!
Estados Unidos
14 días usando la aplicación
19 de noviembre de 2019

I have been using gooten for almost 2 years and I love working with you! Other than the issue with the app a few weeks ago it's been great!

Rainbow's Edge Designs, Custom Designs
Estados Unidos
13 días usando la aplicación
27 de abril de 2020

App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.

C&NY Toxic Wear
Estados Unidos
13 días usando la aplicación
16 de octubre de 2020

I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.

TaraHuntDesigns
Estados Unidos
11 días usando la aplicación
Gooten respondió 19 de octubre de 2020

Hey there, thank you so much for taking the time to leave a review! We're so glad that you are satisfied with our product selection and are having a great experience with our services so far. We will most definitely note your feedback about mockups and relay this to the team. This is an area that we would like to improve in soon! As for the pet products, we are always adding fun new product additions to our site, so stay tuned! Thanks for being a Gooten partner.

13 de febrero de 2024

Great customer service! Products take much longer than other services I've used though :( But the quality is good and i'm happy with both their DTG and DTF garments!

West LA Clothing Crew
Estados Unidos
6 días usando la aplicación
16 de julio de 2022

Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.

Nahui Residence
Estados Unidos
5 días usando la aplicación
Gooten respondió 5 de octubre de 2022

Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!

16 de noviembre de 2022

Gooten is great! I love the shipping / production times and the products are much better quality than expected. Only thing I wish was better was the mock up image generation. Some of them did not look as great as I would expect.

chriskcreates
Estados Unidos
5 días usando la aplicación
30 de octubre de 2020

Very satisfied with the product selection, would like more options as well. Information was very understanding

Nicole Clothing
Estados Unidos
Alrededor de 20 horas usando la aplicación
Gooten respondió 12 de noviembre de 2020

Hey there, Nicole! Thank you for your review, we value the feedback of our partners! We carefully select the products in our catalog and do our very best to have a well rounded presentation of items available. Thank you for being a Gooten partner!

29 de mayo de 2021

The app is simple to use. I love the interface. When I had questions about shipping and product cost, I was easily able to find that with a quick search.

mondaybythewater
Canadá
Alrededor de 17 horas usando la aplicación
Gooten respondió 10 de junio de 2021

Thank you so much for leaving us a review! We love to see that you are enjoying working with us. We look forward to working with you more!