Avis (510)
Affiner
-
Par note
Their customer service has been great, as has the average fulfillment time. Integration is also pretty seamless. I took two starts off because there have been some quality issues with certain products lately.
This app is easy to install and worked instantly. I was able to source many items from Gooten that I couldn't get anywhere else. I found the app easy to navigate and the design process was simple to navigate with nice mock-ups also.
Hey there! Thank you so much for leaving us a review. We are thrilled to have you on board with us. We are so happy to hear working with us has brought ease to your design process. We look forward to working with you more!
This app shows promise and I would like to see it grow to provide a larger selection of products and some more features to the app it's self. Good luck Gooten
Thank you for taking the time to leave a review. We are always adding new and fun product additions to our catalog-- so stay tuned! Thanks for being a Gooten partner!
Love it! It is a little over priced but its ok because the service is great! Shipping times are fantastic, the printing is high quality, and the customer support is chill!
Thank you so much for leaving us a review and for the feedback! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.
Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.
I liked how easy it was to design my own products, but I think it would be better if we were supplied with more mockup images to post to our own store. Additionally, a lot of my customers are not based in the United States and shipping can get very expensive, especially if they order more than one type of product.
Hi there! Thank you for leaving us a review. We like to hear the feedback from our partners to give us some ideas to see how we can improve. Thank you for taking the time to give us your feedback! We hope to work with you again soon!
I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.
Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Thank you for your patience as we work this out.
They take FOREVER to ship, and the product arrived damaged (Bent paper, was obviously no from shipping) and the print had red lines around the text. Very disappointed in not only the time frame but the product.
This app had great products to personalize and for my customers to make their own. They carry a wide variety and it's made of quality material. Their turnaround time is amazing as well as their customer service. I would absolutely recommend this as a great addition to your store.
Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.