Gooten: Print on Demand

Been using this app for over a year and very happy. Customer service and response time is very quick so that's an A+ in my book!

In theory they are good, but the reality is the print quality is very average at best many times. The customer support is back and forth via emails which is not ideal at all for me....they should at least have the ability to do online chat support. Gooten is good for average print needs, but don't expect PRO lab quality results for higher end clients or anything because you will be disappointed I'm afraid. Definitely not a Bay Photo or anything for those that know. Good for the mass quality prints that don't require perfection.

FolkNFunky fully recommends Gooten!
We have been with Gooten for four years. The customer service is outstanding. Gooten has helped us grow far bigger than we thought possible when starting. The product selection, quality, and turn around time are very good. The staff actually cares about their customers and are very personable. We plan on using Gooten for years to come, in our opinion, they are simply the best!

Gooten is my preferred partner for my print-on-demand Shopify store. They offered one of the largest product lines available in the print-on-demand world, and the best/lowest prices. This is all topped off by extremely great customer service. I highly recommend Gooten!

Gooten has some awesome product choices that are perfect to use for a new spring/summer launch on my store. Gooten has always been easy, customer-centered and friendly. No complaints here! Thanks Gooten!

Gooten makes it SO easy for us to spin up new and exciting merchandise for our visitors! It's completely set-it-and-forget it since the process to manufacture the products is all automated behind the scenes. Grateful to Gooten for simplifying our supply chain and logistics while also allowing us to have top-notch products to offer.

Gooten has been an amazing 'success partner'. When I wanted to add dropshipping, I had no idea where to start! Shopify has a few options listed and after reading about each, I went with Gooten. From first hand experience, not only is their platform very easy to use as I build my Shopify store, their attention to every question has been fantastic. They also double check my designs when an initial order is placed, to be sure the design fits the product accurately! This alleviates a lot of stress and helps ensure my shop is offering the best customer service possible. Highly recommend.

I can't recommend this app in good faith to other sellers.
Most of their items are supposed to ship within 4 business days however they often miss this deadline. This will result in your orders arriving late, which will result in upset customers and will negatively impact your business.

Gooten is not a company you should trust with your store's reputation as they will inevitably damage it. They have poor customer service that isn't proactive, doesn't take accountability and consistently makes excuses about late orders.

I've gone as far as to reach out directly to their CEO Brian Rainey and CTO/Co-founder Micah Smith about my problems but did not get any response.

Really great service, like the products. Love the personal attention to customers, I always get a great answer and they take my feedback very seriously. I would recommend this to anyone. Interface is fairly straightforward and they are updating stuff all the time to make it easier and easier.

I love this app for pillows. So far all my customers are happy with the items they've received. And the turnaround time is better than some of the other print on demand companies. They even fulfill my orders for me and send my customers emails with tracking numbers. I highly recommend Gooten.