리뷰 (516)

전체 평점
4.3
평점 수준당 개수
  • 평점의 65%가 별 5개입니다
  • 평점의 16%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 4%가 별 2개입니다
  • 평점의 10%가 별 1개입니다
2024년 12월 6일

Denied printing my designs of a president even though they fall under parody/fair use

MAGA Market
미국
앱 사용 기간 4일
답글 Gooten 개 2024년 12월 9일

Thank you for your review. Your design was denied due to Donald Trump's likeness and image being protected under personality rights and copyright laws. This includes official ...

2024년 10월 16일

TLDR: Gooten’s shipping charges are outrageous, customer service is slow and unhelpful, my data was compromised, product quality is poor, and their scents are unbearable.

I was charged $67 to ship less than 2 lbs of sample orders, so while their pricing may seem competitive initially, just wait until you see the outrageous shipping charges. When I contacted their service team, I was told, “All of ...

County Sprout
미국
앱 사용 기간 9일
2024년 9월 5일

Biggest issue i have with them is the customer service is trash, they make it very difficult to contact them and when you finally do they say they will get back to you with 36 business hours. which they have not. which is not good if you are trying to run a business through their POD service and fix problems as they arrive. Right now im having trouble with one of the hats, it tells me the ...

Alienature
캐나다
앱 사용 기간 8개월
2024년 6월 8일

Gooten is the most fragmented disconnected print on demand supplier / Middleman I have used. I thought since they were slightly cheaper than printful it would be worth the switch, but I have had nothing but constant headaches with them. Nothing is seamless you almost have to manually do everything and there is hardly anything online when it comes to support. Seriously don't waste your time here.

Orange Man Bad
미국
앱 사용 기간 4개월
2019년 9월 2일

Horrible experience! I have had them for a couple of years now. I put up with technical mock-up and platform issues, misunderstandings, language barrier, slow and robotic customer service, but now they went one step further after I got upset. They pushed my design to production without approval and without solving the image issue. On top of pushing faulty products into production without prior ...

Thumbs Pets
미국
앱 사용 기간 7년 초과
2019년 10월 8일에 편집됨

I can't recommend this app in good faith to other sellers.
Most of their items are supposed to ship within 4 business days however they often miss this deadline. This will result in your orders arriving late, which will result in upset customers and will negatively impact your business.

Gooten is not a company you should trust with your store's reputation as they will inevitably damage it. They ...

90DayFckery
미국
앱 사용 기간 4년 초과
2023년 5월 6일

it's impossible to log in I looked up and down the whole page and through each option to no avail. they do not care that we need to gain access after we set up the account

Bohemian Haven LLC.
미국
앱 사용 기간 4년 초과
2020년 5월 20일

Zero customer service. Try googling a number to call, try finding it on their site....You won't be able to find it. Want to submit a help ticket? Great, they will avoid responding until the problem remedied itself, ex. missing package, pending product...Don't get me wrong their prices are competitive but their customer help is less than useless. I've submitted 3 help tickets over the last 10 days ...

ChartedCity
미국
앱 사용 기간 대략 4년
답글 Gooten 개 2020년 6월 17일

Hi, thank you for your review! We are sorry to hear about your experience during this time. We greatly apologize for the delay and understand your frustration. Normally, our ...

2021년 6월 6일

Honestly, we liked their products and hope to continue using them but their customer service is awful. No way to contact them except email and they take days or weeks to respond and then more time to try to get the problem resolved. We have 2 open issues with them that have been ongoing for weeks and neither is resolved. One is my product was being sent to a customer missing a part. Still no ...

Bird Etiquette
미국
앱 사용 기간 대략 3년
답글 Gooten 개 2021년 6월 10일

Hi there. Thank you for leaving us a response. We always appreciate getting your feedback to note ways we can improve. Please send us your order ID or ticket number so that ...

2020년 7월 2일

I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!!

Don't use it if you want to have a reliable partner.

Freedom Look
슬로베니아
앱 사용 기간 거의 3년
답글 Gooten 개 2020년 7월 2일

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long delays in customer support are understandably very frustrating. ...