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I use this app for my online store selling t-shirts and so far I have really liked it the one thing is I add new designs everyday and when adding a new design on gooten you have to adjust it for every size and color its very tidies and takes a lot of time. On other sites you just have to put it on one shirt and it does the rest for you.
Gooten is one of the best and easiest way to dropship! They have tons of products you can customize easily! Also customer support is phenomenal with them, they really try to find an answer for you quickly!
The app integration is streamlined, easy to install and customer service is good. They were also giving updates about the pandemic which I really appreciated especially at this time.
The app is pretty easy to use. I still couldn't figure out 100% how to use it. But I think it is so much better then other print on demand services. PRICES ARE FAR BETTER AS WELL!!!
Super easy to use and very easy to convert designs into my shop. Pricing with shipping is a little different than other POD- so it’s a little bit of a learning curve but overall I recommend-!
I use this app for the pet accessories! Awesome service and super fast, glad I found them.
Definitely recommended!
Thank you for your review! We are thrilled that you enjoy the products we offer as we work hard to make sure we have a variety! Thank you for being a Gooten partner.
10/10 Highly recommend! for all the unique products other print on demand services that others don't have I would definitely recommend this app not only for their quality products. I would absolutely recommend this as a great addition to your store.
Thank you so much for your kind review! We're happy to hear that you would recommend Gooten to others and that you've been enjoying our selection of high quality on-demand products.
This app is so helpful for my website and drop shipping. I love this and it works so well. Very user friendly.
Hi Isabella! Thank you so much for leaving us a review. We enjoy being able to hear feedback from our partners. We are so happy that Gooten has been able to assist you in your success! Thank you for giving us the opportunity to work with you. We value you as a Gooten partner!
Honestly, we liked their products and hope to continue using them but their customer service is awful. No way to contact them except email and they take days or weeks to respond and then more time to try to get the problem resolved. We have 2 open issues with them that have been ongoing for weeks and neither is resolved. One is my product was being sent to a customer missing a part. Still no resolution or communication. Very frustrating.
Hi there. Thank you for leaving us a response. We always appreciate getting your feedback to note ways we can improve. Please send us your order ID or ticket number so that our customer support team can assist you in correcting your experience. Thank you for your patience!
I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!!
Don't use it if you want to have a reliable partner.
Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long delays in customer support are understandably very frustrating.
Normally, we would reply much sooner, however, there has been an unexpected increase in the ticket volume which is why our response time is a bit longer. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten
We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.