Avaliações (496)
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fantastic! everything worked/got ordered on time. shipping was easy and integrated very very nicely with shopify.
Very easy to use...best thing was fast shipping. Product catalogue is increasing and helping to improve this POD Supplier.
We are so glad that you are satisfied with Gooten! We are always adding fun new additions to the product catalog as well, so be on the lookout (:
Thanks for being a Gooten partner!
Terrible company. Shipped the wrong item completely and when I asked to get the right one they put it on hold for "copyright reasons" I did the art myself and they need (Commercial proof) so I cant just send them the art. they have already produced about 8 of these exact products for me but now they wont do it because its a reprint. I have asked for the manufacturer but gooten wont give it to me because they know they are a Piece of SH*T company that deserves to be bankrupt. and would lose all their customers because they are terrible. I have had so many problems with them. Just find another site if you can. They do not treat their customers well and DO NOT DESERVE YOUR BUSINESS. This company makes me so mad I had to share this.
Hi there,
I was sorry to hear about your experience with Gooten! We work with thousands of partners across emerging and well-known brands, and try to be judicious stewards of copyright protections. Occasionally we do have a miss as we process thousands of orders a day for our partners, and then reach out to our partner during subsequent orders if something in particular stands out (such as this instance). I am happy to speak to you more about how we can work together on future orders and ensure consistency in processing. We love your creativity and would like to make this right.
Marc Ray
Head of Partner Success
App was easy to use and offered all features to meet my needs. The customer support is like no other, best I have experienced. Create a relationship and are easy to communicate with. Makes the experience and app that much better!
Hi, Top Title!
We think you're pretty great as well. Our Support team is always here for you should you need anything. Thank you so much for your support!
The app is great and they have a large catalogue with the best dropshipping prices out there. Their customer service is even better!
Hi, thank you for your review! We appreciate your feedback and are happy to hear that you enjoy using Gooten!
The app was pretty easy to use. The product selection was good. The only issue I have is with the quality of the t-shirts. The print wears off very quickly. On one t-shirt it started to look bad after only one washing. After a few washings it looked awful. I had to remove all of the t-shirts from my store. However, the mugs are great.
Hi Stacey,
Thank you for providing feedback. We’re excited to hear that the mugs you’ve received have been high quality and that you’re enjoying using the Gooten app!
We take quality control very seriously and continuously monitor our manufacturer network for signs of quality issues. If you ever have a problem with an order, please reach out so we can make it right. What you’re describing is not at all acceptable, and we’ve had one of our support leads reach out to you to get this taken care of.
Please let us know if there should ever be anything else that is an issue, and we will always work with you to make it right.
Very good app, one that i will use alot for my store. Alot of options. Would be great if they added an option for jigsaws!
Hi, thank you for your positive review! We're glad to hear you are happy with Gooten. While our jigsaw puzzles are currently out of stock, we will update our partners when they are back in production through our Status Update page here: https://www.gooten.com/status-updates. We recommend bookmarking this page or following our updates on Twitter (@gootenupdates) to stay informed on production updates. Thank you again for your review!
good, no GREAT customer service. Shipping to europe still high (too high?)
Great selection of products and tees with good competitive prices. Easy to use interface and a robust production network including internationally. The one issue for me personally is not having an easy way to moving and manipulating the art around the print area on the shirts and not having a second mock up where the shirt is shown on a model. There is also no png option for the mock up so the background is transparent.
Hi, we're so glad to hear that you are enjoying your experience with Gooten so far! We love offering a wide variety of products for our partners at affordable rates and are always adding fun new additions to the catalog. On the note of designing and mockups, we are always looking for great new ways to make our service more user friendly, and will pass this feedback along to the team for future platform updates. Thanks so much for taking the time to leave us a review, and thank you for being a Gooten partner!
Once I got into a groove as far as my own learning curve went, this app is AWESOME, the prices are great and the customer service is superb. Love Gooten! I would love to see more baby nursery items too! Wall decals would be Amazing!
Hi, thank you for your review! We are happy to hear that you enjoy using Gooten. We are always looking to improve and increase our product line, so I will be sure to share your comments with our team. Thank you!