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I liked how easy it was to design my own products, but I think it would be better if we were supplied with more mockup images to post to our own store. Additionally, a lot of my customers are not based in the United States and shipping can get very expensive, especially if they order more than one type of product.
Hi there! Thank you for leaving us a review. We like to hear the feedback from our partners to give us some ideas to see how we can improve. Thank you for taking the time to give us your feedback! We hope to work with you again soon!
I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.
Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Thank you for your patience as we work this out.
They take FOREVER to ship, and the product arrived damaged (Bent paper, was obviously no from shipping) and the print had red lines around the text. Very disappointed in not only the time frame but the product.
This app had great products to personalize and for my customers to make their own. They carry a wide variety and it's made of quality material. Their turnaround time is amazing as well as their customer service. I would absolutely recommend this as a great addition to your store.
Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.
Good POD app. Products generally have good quality although we have encountered some quality issues and slow shipping times in the past.
Hi NurseStrong, thank you for taking the time to leave us a review. We appreciate your honesty and are thrilled that you are happy with the products. We are definitely seeing longer shipping times right now and are working on being more transparent with our partners on this subject, as well as working on ways to better serve our partners in general. We look forward to continuing to work with you more!
It is not the best application I've seen so far but I was able to manage and connect my store with Shopify. I like the fact that it offers a variety of some goodies that aren't in other POD stores.
Hey there! Thank you for leaving a review. We work so hard to provide a broad variety of products for our catalog so we are happy to hear you are enjoying our options. Thank you for being a Gooten partner and we look forward to working with you more!
Excellent app! Just started with Gooten and so far I am extremely pleased.
Looking forward to a long relationship!
We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!
I used the app to print canvases. It's been a pretty seamless experience thus far, I can't complain.
Hi there! Thank you so much for leaving us a review. We are thrilled to hear your experience has been positive for the time you have been working with us and look forward to hearing more about your experience. Thank you for going with Gooten!
I recently started using this print-on-demand service, and so far, my experience has been quite positive. Here's a breakdown of my thoughts:
Pros:
Affordable Pricing: One of the standout features of this service is its competitive pricing. Compared to other print-on-demand providers I've used, this service offers some of the best rates, allowing me to maintain a healthier profit margin.
Seamless Integration: Linking my online shop with this service was a breeze. The connection is fast and nearly instantaneous, which is a significant advantage for any e-commerce business. It saves me time and ensures my products are readily available to customers.
Variety of Products: I appreciate the wide range of products available for customization. It enables me to offer diverse merchandise to my customers, catering to various tastes and preferences.
Cons:
Mockup Generator for Canvas Wrap: While the service's mockup generator works well for framed canvas products, there is room for improvement when it comes to canvas wraps. Enhancing this feature would go a long way in helping customers visualize their purchases.
Overall, my initial experience with this print-on-demand service has been positive. The combination of affordable pricing, seamless integration, and a variety of products make it a valuable resource for my business. I hope to see improvements in the mockup generator in the future to further enhance the user experience.
In conclusion, I would recommend this service to fellow entrepreneurs and with a few refinements, it has the potential to become even more exceptional.