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For the most part, I've been very satisfied with their service. I've been using Gooten for about a year now and it's been great! The support usually responds within a day which is pretty amazing compared to other providers I've used. The only small issue is that processing sometimes takes up to 5 business days but other than it's been a smooth process on every order.
Note: I've only ordered canvas posters from them.
Our experience with Gooden has been outstanding in every respect and aspect of the operation of our retail and wholesale stores. From the very beginning when we decided to transition from our old platform to Gootens´, the personalized customer service we have received during the whole transition process and since fully operating live, has been superb. Every single issue and particularity of our needs has been expedited and thoroughly resolved in time and form. We are very happy, it has made our operation much easier and effective.
New user, but so far so good. If I can figure out then anyone can! I look forward to actually selling and having Gooten fulfill orders via Shopify. Very happy with my sample products!
Hey there, we appreciate your review and are so glad you are happy with the sample products so far!
Gooten is a great way to get your startup on demand printing business going. It's very user friendly and easy to use. You'll have no trouble learning how to use Gooten.
The app is easier to use than most POD platforms. The pricing, especially when compared to Printful, is exceptional. The ability to add custom neck labels to branding is a plus. All new POD e-commerce stores must definitely try gooten.
Hi there! Thank you so much for taking the time to write us a review. We love to hear that we are a company you recommend. Thank you so much for being a Gooten partner!
Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.
We are using this app to help create and sell some print-on-demand gear for our store. The creation process was easy and the team was extremely helpful with our support requests.
Hi there! Thank you for leaving us a review! We love to hear Gooten is assisting in our partners success! Thank you for scaling with Gooten
Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!
A lot of awesome products that are made on demand that aren't available anywhere else! App works great with shopify. Very easy to update product listings and no bugs that I have noticed.
Hey there! Thank you so much for leaving us a review. We are so happy to hear that you enjoyed working with us. Thank you for scaling with Gooten!
Been using Gooten for 1 year now and this is by far the best POD provider out there. I have used them all and Gooten never lets me down. 100000000% recommended.
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. Thank you.