รีวิว (494)

การให้คะแนนโดยรวม
4.4
จำนวนต่อระดับคะแนน
  • 65% ของการให้คะแนนคือ 5 ดาว
  • 16% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 4% ของการให้คะแนนคือ 2 ดาว
  • 10% ของการให้คะแนนคือ 1 ดาว
3 ธันวาคม 2020

Excellent service, big inventory and nice product! i would love work with you!
I think is the most complete POD service!

Brazly
อิตาลี
ประมาณ 2 เดือน ในการใช้แอป
Gooten ตอบแล้ว 15 ธันวาคม 2020

Hi there! Thank you so much for writing us a review! We love to hear your experience has been positive and are so happy you enjoy our products. Thank you for being a Gooten partner!

9 สิงหาคม 2016

Really great service, like the products. Love the personal attention to customers, I always get a great answer and they take my feedback very seriously. I would recommend this to anyone. Interface is fairly straightforward and they are updating stuff all the time to make it easier and easier.

The Tony Leonard Collection
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป
แก้ไขเมื่อ 6 พฤษภาคม 2020

I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.

My T-Shirt People
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Gooten ตอบแล้ว 19 มิถุนายน 2020

Hi, thank you for your review! We appreciate your feedback and are happy to hear that you are enjoying working with Gooten.

10 ธันวาคม 2020

I am looking for an app that will do puzzles. Unfortunately, your puzzles say they only ship to US. I contacted Gooten and your staff member, Evelin found out that you do ship to Canada for $9.84. However this feature to ship to Canada is not available from your Product page. I have decided not to use Gooten because I Iive in Canada and I want to be able to ship puzzles in Canada.

Atelier 468
แคนาดา
ประมาณ 3 ปี ในการใช้แอป
Gooten ตอบแล้ว 14 ธันวาคม 2020

Thank you so much for leaving us a review, we always like to hear feedback so we know where we can improve. We understand your frustrations. We generate these prices as low as we can that makes sense. We are sorry to hear you won't be going with Gooten but we understand your needs would not be met with us. We apologize and hope you come back in the future!

23 พฤศจิกายน 2020

They carry some stuff other POD providers dont, but they will substitute a product for something similar if they are out of stock for that particular product. This is unacceptable for my business, as it depends on quality clothing from specific brands and models. Production time and shipping are good though.

Chumblez
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Gooten ตอบแล้ว 14 ธันวาคม 2020

Hi! Thank you for leaving us a review. We understand your concerns about the replacement items but want you to know that we replace out of stock items with products that are of equal or better quality only! You can read more on our site under "Apparel Substitution Policy". We hope this helps. Thank you for being a Gooten partner!

14 พฤศจิกายน 2019

I am giving Gooten 3 stars because the app is pretty easy to use but I have had customer complaints about the print quality. I have to say that when I started doing print on demand a few years ago I used them more often but after last years holiday season I stopped using them as much as that is when I started getting customer complaints with quality.

Purposely Designed
สหรัฐอเมริกา
ประมาณ 3 ปี ในการใช้แอป
8 ตุลาคม 2019

It takes forever for shipping. The items say 3-4 days and that's not the weekends. Its taken my item 7 days to ship. When I contact customer service I am told they ship out 3-5 days. The product is cool but they need to work on speeding up shipping. If you are selling on Amazon you will be scolded for this late shipping, if you only put 3 days as your process time.

Bossy Girl Designs
สหรัฐอเมริกา
มากกว่า 3 ปี ในการใช้แอป
11 พฤศจิกายน 2019

I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on.

Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.

PreciousLittleArrows
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
2 กันยายน 2019

Horrible experience! I have had them for a couple of years now. I put up with technical mock-up and platform issues, misunderstandings, language barrier, slow and robotic customer service, but now they went one step further after I got upset. They pushed my design to production without approval and without solving the image issue. On top of pushing faulty products into production without prior approval (I do the approval manually once the issue is solved), they overcharged me for shipping! Their new and supposedly improved technical platform is a failure. There is no way to see a mock-up because there is no proper mock-up. There is no way to see the newly uploaded image or move it, you have to do it from a different page- the whole thing is complex and doing it blindly does not help. Each time I explained this I received the same robotic reply. I was patient, but when they push unresolved images into production without approval and overcharge me, that is unacceptable. Not only I don't recommend them, but I would say AVOID, unless you want to lose your mind and waste your time and money. They are marketing everywhere and trying to acquire new people, but they do NOT care about their customers. I hope no one else has to go through this.

Thumbs Pets
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
31 สิงหาคม 2020

I’m new to this app but I love it how simple and easy it is to choose an item And design. Easy customer service , shipping and great overall app.

Sol chaser co
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Gooten ตอบแล้ว 1 กันยายน 2020

Hi there, thanks for an awesome review! We're so happy to hear that you are loving Gooten. We can't wait to continue working with you as a Gooten partner!