Gooten: Print on Demand

Gooten has great quality products and awesome customer service if you can't find the answer that you need in their support center. I especially like how I can upload a variety of artwork for the same product with such simplicity. For example, sometimes, a white hoodie will need slightly different font colors from a black hoodie.
Gooten made it so easy to upload the slightly different artwork. Iam a new customer but I am looking forward to working with them.

I ordered one sample of each item I plan on using and love all of them! The acrylic blocks are my favorite and I could not find them offered anywhere else. They are just gorgeous! There is fabulous detail in the prints and the color matching is really good and the thick acrylic makes from some fascinating effects.

I keep seeing comments about how Gooten doesn't do their own printing. I do not see how this can be considered a problem as many of the other POD don't do their own printing either, including some POD favorites used by thousands of people. I would not let that dissuade you if you are on the fence about Gooten like I was. Install the app and order some samples and see for yourself.

Their response time to my inquiries was very fast and they answered all of my questions satisfactorily. Production times are all listed for all products and while new partners like me might wait a little longer at the start for quality control, production times will speed up a bit. And in comparison to another POD service I use, their production times are understandable.

Have a problem with an order on a Friday? Wait until Monday for an answer. Have a problem on a Teusday wait 24 hours. This business model isn't viable without quick support, be sure to use a fulfillment app that has responsive support, not GOOTEN.

Gooten has been a wonderful partner for my store. They have excellent customer service and they provide a large selection of high quality items.

I just received my sample shirt, and it is absolutely beautiful! I am pleased with the ease of use with the app.
I tried a couple of other print on demand companies with multiple issues, but it looks like this one is a keeper
Thank you!

Have not have any problems with orders or products. Could use more options but great shirts. Pricing is good

great selection and prices, especially for phone cases and I like that they have the bio cases, though I wish they had them in the black as well. The tee generator is a tad bit wonky to use. It should auto fit files to every size and it is hard to maneuver the file image on the product and i wish there were more tee selections. Great app overall and has all you need to run a print on demand shop.

If Gooten customer service were to actually respond to emails within the stated 24 hours they promise for merchants/partners, they would easily get 5 stars from me. As of now, they take AT LEAST FIVE DAYS to reply to my emails and they have no telephone customer service.

Once I did a chargeback for a sample order I placed, they actually emailed me back quickly...go figure.

Because of this, I only sell 2 Gooten items in my store that I know I will have low issues with because I know their customer service is lacking and very unresponsive. It makes me nervous that I would likely have to take a loss on a Gooten item to keep a customer happy because Gooten's team takes forever to reply.

Amazing selection, great prices, terrible customer service.

fantastic! everything worked/got ordered on time. shipping was easy and integrated very very nicely with shopify.

Very easy to use...best thing was fast shipping. Product catalogue is increasing and helping to improve this POD Supplier.