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I've only used Gooten for their canvas products and am very happy with the quality, pricing and shipping times. Support sometimes feels like they do not really listen and just respond with templates. But overall I'm happy with their service.
Hey there! Thank you for writing us a review, we always appreciate feedback. We are happy to hear you enjoy some of our most valued aspects. For future reference, our customer support team has an SLA of 72 business hours and are able to respond from Monday to Friday 9AM-5PM EST. We hope this helps. Thank you for being a Gooten partner!
Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.
Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.
pretty decent, prices are decent, shipping is decent, the whole service is pretty decent. customer service is pretty good too!
Great quality products, huge selection of items. My only criticism is the shipping times, which can be longer than what customers expect, although they do take 4 days (usually) to produce the products so that’s part of the process.
A variety of products so I'm excited to get my sample products (pins, AOP sweatshirt and stickers)... I'm still waiting 2 weeks in for my order to be processed....
However, no complaints from my customers so far for the greeting cards I've ordered.
Hey there! We are so happy to hear that you are enjoying working with us. We really appreciate your feedback and hope to hear a positive review once your products arrive. Thank you for scaling with Gooten!
I love them but... Their imaging sizing requirements have always been an issue for me. I even ordered a sample blanket, and even though it met the requirements, it still did not come out right. The customer service is great, just the imaging requirements could be a little clearer or more cut and dry
I like the range of products they offer but would wish that there would be more branding options and more products produced and shipped in Europe. Also the shipping is very high. I like gooten but there are some things to improve! :-)
Hey there, thank you so much for your feedback! We are always striving to improve and create the best space possible for our partners to succeed. We're so glad that you are satisfied with the product selection, and will pass your feedback about branding options along to the team! Thanks again, and we look forward to continuing to work with you.
This app has given me the ability to make some truly quality products. I mainly use them for Tumblers and i love the way they come out. I do have one gripe about them though. The tumblers are a spin lid, not a slide lid. I would much rather they change that but the quality of my products have been exceeding my expectations.
We use this app to sell canvas on multiple stores. Can't speak for the other products, but they quality of their canvas is really great and the price is fair. They've had some issues with support during covid, but they are actively working on fixing that issue.
Hi there, thank you so much for your review! We are glad you are pleased with your canvases.