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I have been using gooten for almost 2 years and I love working with you! Other than the issue with the app a few weeks ago it's been great!
App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.
I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.
Hey there, thank you so much for taking the time to leave a review! We're so glad that you are satisfied with our product selection and are having a great experience with our services so far. We will most definitely note your feedback about mockups and relay this to the team. This is an area that we would like to improve in soon! As for the pet products, we are always adding fun new product additions to our site, so stay tuned! Thanks for being a Gooten partner.
Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.
Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!
Gooten is great! I love the shipping / production times and the products are much better quality than expected. Only thing I wish was better was the mock up image generation. Some of them did not look as great as I would expect.
Very satisfied with the product selection, would like more options as well. Information was very understanding
Hey there, Nicole! Thank you for your review, we value the feedback of our partners! We carefully select the products in our catalog and do our very best to have a well rounded presentation of items available. Thank you for being a Gooten partner!
The app is simple to use. I love the interface. When I had questions about shipping and product cost, I was easily able to find that with a quick search.
Thank you so much for leaving us a review! We love to see that you are enjoying working with us. We look forward to working with you more!
The process was fairly smooth. I sold a canvas with them and it was produced and shipped on time, they manually checked to make sure my design was the right dimensions before they printed it which was nice
Hi there! Thank you for leaving us a review. We are thrilled to hear that your experience has been positive with us. We always love to hear of the ways Gooten is working with partners to help their shop!
Nice catalog but shipping costs are too expensive to EU
I'm trying out Gooten. I've been using Printful, but they don't have everything that I need. I was attracted to the puzzles. I received my sample and was impressed by the quality of the puzzle. Glossy and thick pieces pack into a white box with a clear cover. I would suggest better mockups. Thanks!
Hey Julene. Thank you so much for leaving us a review! We are thrilled to hear you are enjoying working with us. Note taken for our mock ups. Thank you for your feedback!