評價 (495)

整體評分
4.4
各級評分數量
  • 65% 的評分為 5 顆星
  • 16% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2019年10月29日

No phone available for quick Customer Service questions. Had doubled an order by accident and since it took them a day to respond via email it was too late to cancel and it cost me money. Took no responsibility and my Customer made out with (2) items. Congrats. Not sure how a company can run a business without a Customer Support Phone number. There are plenty of other POD companies out there. Choose another. Had another issue on a Image, which you can find on Products being sold on Amazon and Walmart, and the Customer agent via email was arguing with me about it being inappropriate.

Combat Miniatures
美國
使用應用程式 11個月
2020年5月20日

I loved that app when I found it but then big issues started, items I'd created were disappearing and the customer service became non-existent. I've been waiting WEEKS for a response, I've even chased and nothing back on any channel. Impossible to work like this. I've had to abandon them and find other suppliers elsewhere. Wasted a lot of my time here.

the new outside.
美國
使用應用程式 11個月
Gooten 已回覆 2020年6月17日

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. A delay in customer support is understandably very frustrating. There has been an unexpected increase in ticket volume which is why our response time has been longer than usual.

In order to support our customer support team, we've increased our support agent team headcount by 50% and brought in a strategic leader for our Partner Support team with 15+ years of industry experience.

If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten. We greatly appreciate your patience as we handle these challenges and thank you again for your review.

2020年8月27日

I think there is a lot of good products to choose from to make a great design , nevertheless I haven´t seen any finish product yet. So I am relying on the quality. I love that there is a many products on the catalog and I hope that the product offering continues to grow so that I can continue designing.

www.moggynook.com
美國
使用應用程式 11個月
Gooten 已回覆 2020年9月1日

Hi there, thanks for taking the time to leave a review! We're happy to hear that you are liking the product selection so far. You will love the finished products once you see them! We're always adding fun, new products to our catalog, so stay tuned to see what we add next! Thanks again, we look forward to continuing to work with you as a Gooten partner!

編輯時間:2020年12月19日

I am so very impressed with this app so far. It is so easy to use! I love the ability to bulk upload my designs in one sitting and then work on choosing what I want to publish. This app is the reason I moved my online store from another platform to Shopify!

52 Week Creative
美國
使用應用程式 11個月
Gooten 已回覆 2021年1月4日

Hey there! Thanks so much for writing us a review. We are thrilled to hear you enjoy how easy our site is to use. Thank you for being a Gooten partner!

2021年11月11日

There's hardly any customer service. They are not like the other POD services I used in the past. If you need help you probably won't get any. I am about to cancel my orders and move to another POD in the middle of it.

Designs By Wildside
美國
使用應用程式 11個月
Gooten 已回覆 2021年11月11日

We are sorry to hear about your experience in working with us - We understand your concern and are always looking for ways to improve, could you please email us at partnersupport@gooten.com? We would like to figure out how to support you better. Thank you.

2021年9月2日

This app was super easy to install and I love the variety of products it provides! The wine tumblers are my favorite item to sell from this app. I do wish that I was able to use more than one image on the product (for layering on a design) but other than that, the app is amazing and simple to use/navigate through!

MMAH Online!
美國
使用應用程式 10個月
Gooten 已回覆 2021年9月2日

Hey there! Thank you so much for leaving us a review. We appreciate having you as a partner! Thank you for scaling with Gooten!

2017年2月23日

Wonderful customer service. Great line of products. Love the bathroom set.

Southmayd Enterprises
美國
使用應用程式 10個月
編輯時間:2016年9月26日

I was looking for a way to further monetize my business and while in the past I had explored other on-demand printing and drop ship fulfillment options they all fell short. Either the pricing was too high, they couldn't handle international shipping, or the quality of their products were poor. Ultimately, I had written the idea off ... that was until I worked with Gooten.

They offered everything that I was looking for in a low touch, high reward platform allowing me to sell all over the world while offering a very diverse catalog of quality products from t-shirts to coffee mugs, framed prints, posters and more.

Through my primary business I have customers all over the world and now I am able to capitalize on their engagement by selling them goods through my Gooten powered store! I've been live for a few months and the revenue is building (just in time for the holidays I might add!).

I have a new business that has got me very excited as I make 100% pure profit with very little work beyond setting up the initial store. All I have to do now is focus on marketing and Gooten takes care of the rest.

I am extremely happy with Gooten and the services they provide.

If there was a way to give 6 stars I would! I highly recommend them!!!

Hypefortype
英國
使用應用程式 10個月
2018年11月13日

I recently placed my first sample order. There was a slight problem with one item, but Marta (kudos!) quickly addressed the issue. The other items were very nicely done with great detail and crisp print. There is a large selection of items to choose from and I will definitely be ordering again.

The Canine Cardio Club Store
美國
使用應用程式 10個月
2021年2月17日

Gooten has helped me jumpstart my business! They have a very straight-forward shipping rates and times. They update their reference articles all the time so the merchants can easily find what they are looking for. Their customer support is spot on too! With trust and respect,
- Love and Bub x Bragg Design Studio

Love and Bub
菲律賓
使用應用程式 10個月
Gooten 已回覆 2021年2月18日

Hey there, thank you for the review! We are so excited to hear we have assisted in the success of your business! That is exactly the experience we want our partners to have. We wish you more success and look forward to working with you more!