Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, wide range of high-quality products, and competitive pricing. It's praised for its seamless integration with Shopify and diverse customization options. Many highlight the responsive customer service and fast shipping times. Unique features such as customized neck labels for sweatshirts and hoodies are also noted. The app is described as easy to install and integrates well with Shopify.

August 19, 2020

Very cool app, great selection of products and decent pricing. Doesn't automatically price to help you set your margins, however, overall I've been very impressed with the quality, selection and ease of use for this app. Integrates well with shipify.

Cocote Cafe
United States
11 months using the app
Gooten replied August 20, 2020

Thank you for your review! We are so glad you had a great experience with Gooten.

November 17, 2016

I started using this app about 13 days ago. I'm brand new to Shopify, drop shipping, designing, everything! Gooten was there to help me the whole way! I can't even tell you how many questions I asked. Sometimes I could even catch customer support at 3am. Win was very helpful and willing to set up an appointment with me to help in anything I needed. Yes...the picking the items is maybe a little tedious but it actually helped me make less mistakes. I also think the sample policy is pretty good too. I chose Gooten in the end because of their selection of products and the cost! I wish I could keep it a secret but THE COST of products and the friendly customer support is what kept me working all different hours of the day and night to get my designs uploaded.

Grove And Bedford St
United States
11 months using the app
Edited October 11, 2017

I was a bit confused on how to create a product at first, but after a short while it was easy to get used to. I've used a bunch of different, but similar companies, and this one by far is my favorite! I love the amount of options and that it actually tells you if the size is correct and fits properly. That is an issue I've had with other apps. I highly recommend it!. I can see how some of the people in a few of the other reviews were confused, but if you give it just a bit, you'll be happy you used Gooten. If I could change one thing though, it would be how they handle shipping for my store. I don't like how I have to manually figure out the shipping cost for each items. I wish they would make it more simple.

Their customer service is impeccable! I receive a response back the same day if it is during business hours and they always find a solution to the problem. Overall, this is a great company and every physical product I have received has been awesome :)

Tka Shade
United States
11 months using the app
April 23, 2020

I have really enjoyed the experience and partnership with Gooten. I have appreciated their relatively quick turn around. Anytime I had an issue/question, they have been quick to answer an resolve.

Melek Coffee
United States
11 months using the app
December 30, 2019

We have tried a number of POD fulfillment providers and no one is as good as Gooten. We love them and plan on using them for years and years to come!

Journo Travel Goods
Canada
11 months using the app
February 23, 2021

We are just starting out with our store and have researched a lot of POD apps. We love Gooten, all its options and how easy it is to use! So far so good!

BABY ART MART
United States
11 months using the app
Gooten replied February 24, 2021

Hi there and thank you so much for leaving us a review! We appreciate your feedback. We are thrilled Gooten is easy to use and assists your shop. We look forward to hearing more of your experience!

December 10, 2020

As a Canadian business I started using the app to have some specific products that I ship out to my clients in the US. After using and trying a number of different dropshippers I've found Gooten to have a great selection, good customer service and clear updates. I haven't yet received any goods so can't comment on the quality but from what I've seen of the brands they use I'm not concerned about it.

Slowly Gathered
Canada
11 months using the app
Gooten replied December 14, 2020

Hi there! Thanks for leaving us a review! We love to hear you enjoy the items that make growing with Gooten easy! We always appreciate how hard our team works to ensure a good experience for our partners. We are glad you are part of the positive experience. Thank you for being a Gooten partner!

January 9, 2017

Gooten is a great print-on-demand merch fulfillment partner. They have amazing customer service- always respond quickly and are super easy to work with. They have a large catalog of product offerings and are the best of all the apps available. Highly recommended!

The Fader Shop
United States
11 months using the app
March 4, 2021

ordered samples of the wine tumbler, koozie and viking tumber and LOVE the print quality. Just hooked this up to our store, cant wait to show our customers what else we have!

Resident Local
United States
11 months using the app
Gooten replied March 4, 2021

Hi there! Thank you for the review! We are so excited to hear how much you love our quality. We are so thrilled to hear about your store's growth. Thank you for scaling with Gooten!

August 31, 2020

Fast turned around of a product. Customer in NJ was happy to have received it in 4 days from ordering. Customer service was helpful in answering questions from my email and solved the problem quickly.

Ballet Geek
United States
11 months using the app
Gooten replied September 1, 2020

Hey there, thanks so much for taking the time to leave a review! We're thrilled to hear you're having a great experience. We can't wait to keep working with you as a Gooten partner!