Reviews (515)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.
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Very good experience! The interface is smooth easy to navigate through. Much better than many other vendors I've used.
Thank you for your review! We appreciate your business and value having you as a partner!
They have a great range of quality products, I’m happy to have come across their services. I highly recommend them.
Thanks for the kind words Wallinspo! It's always our goal to offer our customers the highest quality products :)
I actually signed up with Shopify so that I could use this app, and I'm pleased to say that I'm very happy with it so far. Customer support has also been great. I'd definitely recommend it!
In my search for a good POD, Gooten satisfies most of my requirements. Pros include good mockups, well-priced products, easy and no lag UI and good quality products. The main con for me is the lack of custom packaging (only custom packing slips are available). Overall, enjoy the experience using Gooten as a POD.
I ordered a mug recently to see how quickly my order will be received to New York and I ordered on a weekend and received it in less than a week! I love it. This is exactly the type of experience that I want my customers to have and I'm glad I chose Gooten as my supplier. The shipping was not only fast the mug I ordered was packed so well and is a great quality mug!!! Highly recommend
Their customer support is one of the worst you can deal with. They just have a template they keep repeating. I had an issue with an order so I wanted to update but they cannot change it once it goes to the production, so I asked if they can atleast cancel the shipping since it just been one day since I placed the order and it has not even been printed. The customer agent tells me they cannot change anything once the order is placed. Absolute ridiculous talking with these guys, it is exactly like talking to a wall. I am surprised with 4.3 rating probably all fake reviews or paid reviews. My products include Posters, canvas, Framed Poster. I highly recommend using Printify, Printful or Print Pigeons. Gooten should be the last thing that comes to ur mind.
Hi, thank you for your review. We are incredibly sorry for the delay and your experience with us during this time. Our support team is receiving an unprecedented number of support inquiries at this time due to the economic impact of COVID-19. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten
We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.
The prices are very good, selection is large, and a decent selection of organic clothing. I like their options a lot. So far they are a keeper! Shipping times seem fast.
Hi! Thank you so much for leaving us a review. We appreciate your feedback and are happy to hear you enjoy our products as much as we do! Thank you for being a Gooten partner, we hope we continue to hear of your positive experiences!
Easy to use app and good product range. Mockups for card products could be improved to look more professional
Hi there! Thank you for leaving us a review. We are thrilled to hear you are enjoying our products and want to thank you for your feedback on what you would like to see us improve. We are looking forward working with you more!
I installed this app to create on demand products. They have a nice variety products at competitive prices. It was easy to install and get started creating product. They could improve on their product mock-ups and product description integration.
Hi there and thank you for leaving us a review. We are thrilled to hear of your positive experience and the ease of working with us. We also thank you for your feedback as we are always looking on ways to improve. We look forward to working with you more!
Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.
Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!