Gooten: Print on Demand , 485 reviews

I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on.

Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.

It takes forever for shipping. The items say 3-4 days and that's not the weekends. Its taken my item 7 days to ship. When I contact customer service I am told they ship out 3-5 days. The product is cool but they need to work on speeding up shipping. If you are selling on Amazon you will be scolded for this late shipping, if you only put 3 days as your process time.

Horrible experience! I have had them for a couple of years now. I put up with technical mock-up and platform issues, misunderstandings, language barrier, slow and robotic customer service, but now they went one step further after I got upset. They pushed my design to production without approval and without solving the image issue. On top of pushing faulty products into production without prior approval (I do the approval manually once the issue is solved), they overcharged me for shipping! Their new and supposedly improved technical platform is a failure. There is no way to see a mock-up because there is no proper mock-up. There is no way to see the newly uploaded image or move it, you have to do it from a different page- the whole thing is complex and doing it blindly does not help. Each time I explained this I received the same robotic reply. I was patient, but when they push unresolved images into production without approval and overcharge me, that is unacceptable. Not only I don't recommend them, but I would say AVOID, unless you want to lose your mind and waste your time and money. They are marketing everywhere and trying to acquire new people, but they do NOT care about their customers. I hope no one else has to go through this.

I’m new to this app but I love it how simple and easy it is to choose an item And design. Easy customer service , shipping and great overall app.

I'm using Gooten for all of my print on demand products that I sell on my business, they are really good in terms of pricing and overall quality also shipping is fast and reliable, overall an amazing experience.

I have had a great experience with Gooten so far. My Partnerships manager is very helpful and supportive and makes the process much easier for a solopreneur like myself. Would recommend.

They claim to be Print-on-demand but do not have order notes.
If you use this app, you cannot offer expedited shipping. All orders are made to be standard and there is no way to update it.
In short, the app sucks.

The company, shipped flawed canvases and refused to replace citing damage was within their threshold. Hope your customers enjoy their threshold.

Software is really awful. Prepare to accidentally cancel orders, not understand how to ship internationally.

Printful is much better in every way.

My absolute favorite of all of the fulfillment companies. The prices and products are fantastic. The app isn't all that complicated for the products I use them to fulfill (pillows, blankets, totes, etc...)

TOP NOTCH communication from these folks. They have responded VERY QUICKLY to all questions I have had and they go above and beyond to make things work for you. I recommend Gooten. If you find the interface difficult - it's like everything else - you have to learn how to use it. Start with a single product type and then reach out and ask them questions if you can't figure it out. But, definitely give them a real try before moving on because I don't think you'll find a better fulfillment service. They have shipped every order within the given estimated time frame and have even shipped some of them out in less than the predicted time. I'm very pleased with this service.

The only negative - and I do mean ONLY - for me has been figuring out how to charge shipping. It was very difficult to set up something that would work since the shipping charges vary by product and by area of the country you are shipping to. But if you can get past that hurdle - this is the service I'd highly recommend.

I chose to connect the Gooten app to my Shopify store because they had products that were key to my plan but that I couldn't find elsewhere. The app for creating products and sharing them to your Shopify (or elsewhere) is fairly straightforward and I can see that it has more options I haven't even looked into yet. Installation and set up were seamless and intuitive. I do like that you can bulk upload a lot of art work at once. It would be super fabulous if you could apply that artwork to a product as a bunch of variations all at once. As it is, you have to go through a many-click process one by one, as far as I can tell. I know Gooten has been around a long time, and I feel like they have capabilities I can grow into, which is nice.

This app is really ease to use and nice. i did not yet completed a order but i'm excited to try it out.