Gooten: Print on Demand , 485 reviews

Gooten has great products that arrive quickly. We had an issue with an order and they responded right away and took care of it. Definitely recommend their services!

This is an impressive app. Replaced printful with this and i don't miss it. Especially love the cheaper product availability .

Easily the best POD app and company out there. I wouldn't use anyone else. Support is great, production is fast, and they are always happy to help correct issues and problems that may arise. I love working with them.

One of the best POD apps! Nice interface, excellent quality products, and super fast shipping! My customers were really satisfied with the order. Definitely recommended

Their mug printing and the size of prints they can do on garments is really nice. The biggest problem is their customer service. It takes forever to get a response and if you don’t respond within 12hrs of their response your ticket gets closed. This wouldn’t be a big deal if it happened once or twice but it happens every time. There was one particular issue that really made me rethink their platform, was when I had a T-shirt up for sale. I had a customer buy it but noticed nothing happened on the order for a few days. I emailed 3 times before getting a response. After finally getting a response almost a week and half later, they took an additional week just to tell me the item was discontinued and i would have to make a new item to replace the discontinued item. When asked why no one told me that products where being discontinued I got a “we don’t know” reply.

Anyways If you just want to make mugs then use them. If not be willing to deal with a lot of issues

I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!

Super easy to use. Set up is very easy. Integrates perfectly. Best part is that I don't have to do anything because once an order is placed, Gooten does the rest!! I have had great return time on my products and my customers have had no complaints. Great print on demand for today's business needs!!

Why don't you answer your emails? I have an order in production since 3 weeks??? give me an updated on this order please !!!

Gooten is one of the best POD solutions on the market. Very large selection of products and several variants to each product.

It really isn't difficult to hire some VA's in another country to handle your support emails. Going 2 weeks without a reply is unacceptable, and blaming COVID is not an excuse at this point. Hire someone to answer emails, you are still making sales and therefore making money.

I will simply have to switch suppliers based on this. The quality is good but not outstanding, the fulfillment times are OK because of COVID but the support is non-existant. Why is it every other POD company is managing to answer emails normally but you can't?

Edit: Replying to my review with the same copy-pasted reply for each complaint here really doesn't cut it, sorry isn't enough at this point. Do something about it, you're in a position to do so and it really illustrates your lack of leadership/management skills.