Overall rating
4.4
Counts per rating level
  • 64% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, wide range of high-quality products, and competitive pricing. It's praised for its seamless integration with Shopify and diverse customization options. Many highlight the responsive customer service and fast shipping times. Unique features such as customized neck labels for sweatshirts and hoodies are also noted. The app is described as easy to install and integrates well with Shopify.

October 2, 2020

I used this app to add products to my website. They have quite a few of the basic products, not anything that pops out from the rest. A little hard to edit designs as well. But the options to link to shopify is good.

Fraternal-Store-
United States
About 1 year using the app
Gooten replied October 5, 2020

Hey there, thanks for taking the time to leave a review! We're glad to hear that you are satisfied with Gooten, and we look forward to continuing to work with you!

March 6, 2021

I really enjoyed using gooten in creating some of the items I added to my mother's day gift special collections. It had a lot of product in their catalog that are not too frequent anywhere else.
I loved using it a lot
Thank you gooten.

Treasure Glow World
Nigeria
18 days using the app
Gooten replied March 8, 2021

Hi there! Thank you so much for leaving us a review. We love to hear the experience of working with us has been positive with us! Thank you so much for scaling your shop with Gooten! We look forward to continuing to work with you.

October 5, 2020

We love Gooten have products others POD dont have, like the acrylics blocks, canvas, pack folded cards and yoga mats... And we loved how our designs look.

Zayra Mo
United States
18 days using the app
Gooten replied October 5, 2020

Hey there, thanks so much for taking the time to leave a review! We're so glad to hear you are liking the product selection. Thanks for being a Gooten partner!

October 28, 2021

The app installation was straightforward once I read the instructions. They have a wide range of products, including some that I haven't seen on other print-on-demand apps. I would like them to add ways my customers can automatically add personalization to the order, but so far, Great app.

Pets on Merch
United States
17 days using the app
Gooten replied November 1, 2021

Hi there! Thanks so much for leaving us a review! We appreciate your feedback and we are thrilled to hear you have enjoyed your experience with us. We love offering a wide variety of products for our partners and are always adding fun new additions to the catalog. Thank you for scaling with Gooten!

April 24, 2020

Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.

Mountain Top Wear
Canada
6 months using the app
December 16, 2020

Terrible company. Shipped the wrong item completely and when I asked to get the right one they put it on hold for "copyright reasons" I did the art myself and they need (Commercial proof) so I cant just send them the art. they have already produced about 8 of these exact products for me but now they wont do it because its a reprint. I have asked for the manufacturer but gooten wont give it to me because they know they are a Piece of SH*T company that deserves to be bankrupt. and would lose all their customers because they are terrible. I have had so many problems with them. Just find another site if you can. They do not treat their customers well and DO NOT DESERVE YOUR BUSINESS. This company makes me so mad I had to share this.

Starving Brand
United States
9 months using the app
Gooten replied December 17, 2020

Hi there,

I was sorry to hear about your experience with Gooten! We work with thousands of partners across emerging and well-known brands, and try to be judicious stewards of copyright protections. Occasionally we do have a miss as we process thousands of orders a day for our partners, and then reach out to our partner during subsequent orders if something in particular stands out (such as this instance). I am happy to speak to you more about how we can work together on future orders and ensure consistency in processing. We love your creativity and would like to make this right.

Marc Ray
Head of Partner Success

Edited February 22, 2019

So far this company has been a bit of a let down. They lost my order and can't seem to find it. I hope they can get better organized and have better customer service in the future! Additionally this company tried charging me again and sending me incorrect information that did not pertain to me.

IGLIVISION
United States
9 months using the app
June 4, 2021

This app was easy to use, processing was timely, and merchandise was high-quality. I was especially impressed by the printing. Very professional.

OutCompete
United States
6 months using the app
Gooten replied June 10, 2021

Hi there! Thank you so much for leaving us a review. We are so so happy to hear that your experience has been great! We are thrilled to have you on board as a partner! Thank you for scaling with Gooten!

December 19, 2020

3 wrong or incomplete orders shipped to my customers in a week. Can't even get a response from the help desk. Time to find another printer.

Ink and Cotton Apparel
United States
About 1 year using the app
Gooten replied January 4, 2021

Hey there. We are sorry to hear about your experience. Our customer support team has an SLA of 72 business hours and respond M-F 9AM-5PM EST. Please submit a helpdesk ticket so we can look into this further! We hope we can improve your experience.

June 12, 2022

Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.

horgadis.com
Vietnam
6 months using the app