Gooten: Print on Demand

Gooten: Print on Demand

by Gooten

Automatic fulfillment & operations for fast-growing stores

4.0 of 5 stars(206 reviews)

Simplicity

Consolidate everything — sales channels, manufacturers, shipping, product management -- in one place, with one friendly provider.

Capacity

Automatically handle spikes in demand with a flexible, high quality manufacturing & fulfillment network that grows with you.

Reliability

Gooten's technology gives you total visibility into each order, and helps our provider network reduce errors and deliver reliably.


About Gooten: Print on Demand

Gooten is an automated fulfillment and store operations solution for fast growing-online stores.

Gooten combines a powerful, multi-channel order management system with a high quality, managed network of manufacturers and service providers to ensure each order from your store is processed, produced, and shipped as efficiently and reliably as possible.

Today, Gooten allows you to create, manage, and fulfill unlimited versions of over a hundred different product types any way you’d like, with built-in integrations to platforms and marketplaces like Shopify, Etsy, and WooCommerce — or build advanced customer experiences (like personalization or on-demand product design) through the industry-leading Gooten API.

Why do fast-growing ecommerce businesses turn to Gooten?

Simplicity

Consolidate everything -- sales channels, manufacturers, shipping, product management -- in one place, with one friendly provider.

Capacity

Automatically handle spikes in demand with a flexible, high-quality manufacturing & fulfillment network that grows with you.

Reliability

Gooten's technology gives you total visibility into each order and helps our provider network reduce errors and deliver reliably.

Whether they’re outgrowing their in-house provider’s limited production capacity, drowning in the complexity of managing multiple vendors and channels, or simply need a more powerful technical infrastructure for their custom buying experience, thousands of successful stores count on Gooten every day to help them handle their growing pains.

Integrates with

  • Etsy,
  • Woocommerce

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Charges include cost of production and shipping

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    59% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    7% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars

Most recent reviews

Freedom Look

I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!!

Don't use it if you want to have a reliable partner.

Developer reply

July 2, 2020

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long delays in customer support are understandably very frustrating.

Normally, we would reply much sooner, however, there has been an unexpected increase in the ticket volume which is why our response time is a bit longer. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.

Tweets On a Mug | The Best Coffee Mugs on Earth.

Started out good but now I have been receiving complaints about broken products from customers and have been waiting well over a month for a reply from gooten support, i ended up having to take a loss and refund the customers because gooten support is non existent. Avoid at all costs.

Started out good but now I have been receiving complaints about broken products from customers and have been waiting well over a month for a reply from gooten support, i ended up having to take a loss and refund the customers because gooten support is non existent. Avoid at all costs.

Update: Response to Gooten reply to this review.

"we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten"

I have, and still been waiting for over a week now with no response. How about something of substance rather than getting me to run through hoops that won't solve anything.

Developer reply

June 23, 2020

Hi, thank you for your review. We are very sorry to hear about your experience with us during this time. Typically, our support team replies much sooner, however, there has been an unexpected increase in ticket volume, which is why our response time has been longer than usual. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We sincerely apologize for the delays and hope to return to our regular support response times very soon. Thank you for your patience as we manage these challenges.

Planet4Life

I try to never leave bad reviews and try to understand, but this guys are just not doing things right at the moment, I order an item it took them twice as long to fulfill and then the tracking number they provided is not working. I had to refund my final costumer an apologize. Will never be using gooten again. Got with printify, printful or spod if you want a reliable provider. Also their product editor for shirts is not good compared with the competition. And the costumer service takes more than a week to respond if they ever respond. Very dissapointed.

Developer reply

June 23, 2020

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long production times and delays in customer support is understandably very frustrating.

For some products, fulfillment times are delayed due to COVID-19 restrictions at our manufacturing partners' facilities, coupled with an unexpected increase in order volumes. This has, in turn, affected our customer support team. While our team is working hard to respond to every request, our response times are longer than normal.

If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We do apologize for the delays and hope to return to our normal fulfillment and support response times very soon. Thank you for your patience as we manage these challenges.