Simplicity
Consolidate everything -- sales channels, manufacturers, shipping, product management -- in one place, with one friendly provider.
Capacity
Automatically handle spikes in demand with a flexible, high quality manufacturing & fulfillment network that grows with you.
Reliability
Gooten's technology gives you total visibility into each order, and helps our provider network reduce errors and deliver reliably.
About Gooten
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- partnersupport@gooten.com
Pricing
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Charges include cost of production and shipping
Overall rating Based on 99 reviews
Most recent reviews
Acrylic Diva
Gooten has stellar customer service! Wow! Last week I had a shipment that came late from Gooten and it had all kinds of stickers on it and looked like it had been drug under a truck. I contacted Gooten and sent a picture of the package. They not only got back to me with details, they refunded the order for my trouble. Super customer service always. And if I have a question, I almost always get an email answer the very next day.
As an aside, the products are great too. I have created custom pillows, scarves, tote bags, journals and greeting cards. The quality is great and my designs look wonderful. And everything is made in the USA! That's a big selling point and I can highlight that on every product.
Thanks Gooten!
Monica Benavidez Home
If Gooten customer service were to actually respond to emails within the stated 24 hours they promise for merchants/partners, they would easily get 5 stars from me. As of now, they take AT LEAST FIVE DAYS to reply to my emails and they have no telephone customer service.
Once I did a chargeback for a sample order I placed, they actually emailed me back quickly...go figure.
Because of this, I only sell 2 Gooten items in my store that I know I will have low issues with because I know their customer service is lacking and very unresponsive. It makes me nervous that I would likely have to take a loss on a Gooten item to keep a customer happy because Gooten's team takes forever to reply.
Amazing selection, great prices, terrible customer service.
Folk N Funky
FolkNFunky fully recommends Gooten!
We have been with Gooten for four years. The customer service is outstanding. Gooten has helped us grow far bigger than we thought possible when starting. The product selection, quality, and turn around time are very good. The staff actually cares about their customers and are very personable. We plan on using Gooten for years to come, in our opinion, they are simply the best!