Avis (22)

Note globale
3,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
3 décembre 2024

No service / customer support. I've tried via live chat and email since November at least 5 separate times and each chat / email gets an automated reply that a support ticket's been opened but no replies! I planned ahead for Christmas gift card promotions, have been contacting Govalo since November, and now can't run my promotions. The app itself is great but the lack of support is not just a ...

lovethatleaf
Nouvelle-Zélande
12 mois d’utilisation de l’application
4 septembre 2024

The worst customer service ever. For some reason the gift card code stopped being sent - I was advised that I needed to update DNS settings but despite multiple emails nobody ever replies.

Coraline Skincare
Royaume-Uni
Presque 3 ans d’utilisation de l’application
8 décembre 2021

Wanted to buy, only had one question in advance and sent it to them. No answer for one week. So maybe I get a response when writing a valuation...

O.C. Hairsystems
Allemagne
6 jours d’utilisation de l’application
Govalo a répondu 8 décembre 2021

Hi there,

My name is Rhian Beutler and I am the Co-Founder of Govalo. Thank you for reaching out to us.

Here at Govalo we want to give all of our customers an excellent ...